Telstra Retail: Full Time Customer Service

Vor 7 Tagen

Council of the City of Sydney, Österreich Telstra Vollzeit

Telstra Retail: Full Time Customer Service & Sales Consultant BURWOOD Join to apply for the Telstra Retail: Full Time Customer Service & Sales Consultant BURWOOD role at Telstra Overview Telstra is a leading telecommunications company. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for an iconic Aussie brand that has been connecting Australians for generations. You’ll be the trusted expert who helps customers find tech solutions that enhance their lives, contributing to a connected future where everyone can thrive. What You’ll Be Doing Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one. Be the Go-To Tech Expert: Stay up to date with the latest gadgets and services, offering informed guidance and solutions. Achieve and Excel: Use consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected. Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals. Salary and Benefits Annual Fixed Remuneration: $64,915.20 per year Junior Rates: Junior rates apply for those under 20 years of age. Penalty Rates: Additional 25% for weekday hours after 6 PM, 25% for hours on Saturday, 100% for hours on Sunday, and 150% for hours on public holidays. 12% superannuation included. Variable Remuneration: If eligible, the plan’s rules determine eligibility, calculation and payment, which may change from time to time. Guarantee: The first 2 months are guaranteed while you learn on board. Benefits (Continued) Generous Discounts: 30% off Telstra services and access to offers with over 240 brands and partners. Leave Options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the option to purchase up to 4 weeks of additional leave. Training & Career Growth: Access over 17,000 learning programs with LinkedIn Learning and the Future Ready program to build your skills. Flexibility: Flexible working hours and supportive parental leave options. Recognition & Rewards: Monthly performance rewards and other recognition programs. Inclusive Culture: A diverse and inclusive team where everyone is valued. Is It You We’re Looking For? Great Communication Skills: You connect with people and brighten their day. Solution-Oriented: You enjoy tailoring solutions for customers. Sales Drive: Motivated to achieve and exceed sales targets and KPIs. Passion for Learning: Eager to grow in a dynamic environment. Resilience and Positivity: A can-do attitude even when busy. Customer-Facing Experience: Previous experience is a plus but not required; enthusiasm and willingness to learn are key. How to Apply Click "Apply Now" to submit your application. After applying, you may receive an email from HireVue to complete the next step in the assessment process. #J-18808-Ljbffr

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