Telstra Retail: Full Time Customer Service

Vor 6 Tagen

City of Hobart, Österreich Telstra Vollzeit

Telstra Retail: Full Time Customer Service & Sales Consultant Join to apply for the Telstra Retail: Full Time Customer Service & Sales Consultant role at Telstra. Ready to Make a Difference? Join Our Iconic Team at Telstra At Telstra, we're a leading telecommunications company where passion meets purpose. As a Retail Customer Service & Sales Consultant, you'll help customers find tech solutions that enhance their lives and contribute to building a connected future. What You'll Be Doing Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one. Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions. Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected. Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals. Salary & Benefits Annual Fixed Remuneration: $64,915.20 per year* Penalty rates: Additional 25% for weekday hours after 6 PM; 25% on Saturdays; 100% on Sundays; 150% on public holidays Superannuation: 12% included Variable Remuneration: Eligibility, calculation and payment determined by the Variable Remuneration plan rules (subject to change) Leave & Flexibility: 16 weeks paid parental leave, Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and up to 4 weeks additional leave Discounts & Learning: 30% off Telstra services, access to 240+ brands and partners, over 17,000 learning programs via LinkedIn Learning, and the Future Ready program for career development Flexibility: Flexible working hours and supportive parental leave Recognition: Monthly performance rewards and other recognition programs Inclusive Culture: Diverse and inclusive team environment Is It You We're Looking For? Great Communication Skills: Natural ability to connect with people and make their day better Solution-Oriented: Enjoy solving problems and tailoring solutions for customers Sales Drive: Motivated to achieve and exceed sales targets and KPIs Learning Orientation: Eager to grow and develop in a dynamic environment Resilience & Positivity: Can-do attitude, even in busy times Customer-Facing Experience: Previous experience is a plus but not required; enthusiasm and willingness to learn will be taught How to Apply Ready to kickstart your journey with us? Click "Apply Now" to submit your application. After applying, you may receive an email from our partner, HireVue, to complete the next step in our assessment process. #J-18808-Ljbffr

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