Aktuelle Jobs im Zusammenhang mit Client Solutions Manager - Council of the City of Sydney - Samba TV
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Client Solutions Manager
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Agency Client Solutions Manager
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Account Manager, Programmatic
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Client Solutions Manager
vor 4 Wochen
Overview Samba TV is looking for a Client Solutions Manager to join our fast-paced team in the APAC region. We are seeking a highly motivated and adaptable professional with a strong technical background in programmatic advertising and an in-depth understanding of the ad tech ecosystem. This role involves taking ownership of client portfolios, driving growth, and leading media planning, reporting, and campaign management from pre-sales to post-sale servicing. You will work closely with the sales team to provide an exceptional end-to-end experience for clients, ensuring seamless campaign execution and performance optimization, while translating complex data into actionable insights that demonstrate value to clients. What you’ll do Client Solutions Understand Client Needs: Assess client business goals and advertising requirements to deliver tailored solutions and strategic recommendations. Insights & Reporting: Analyze campaign performance data and translate it into clear, actionable insights. Present results back to clients to demonstrate impact and the value of data strategy. Issue Resolution & Measurement: Troubleshoot and resolve campaign, audience, and measurement issues, including discrepancies, ensuring smooth and accurate delivery. Campaign Execution & Product Expertise: Collaborate with cross-functional teams to ensure campaigns are executed effectively, optimized for performance, and aligned with Samba’s data, audience, and measurement solutions. Client Relationships & Growth: Build strong client partnerships through consistent engagement, managing requests with accuracy and timeliness, and driving renewals, expansions, and satisfaction. Partner Growth & Enablement: Deliver training, workshops, and regular reviews to build partner capabilities, identify growth opportunities, and ensure alignment with business objectives. Strategic Engagement: Lead quarterly business reviews and partner meetings, driving alignment on strategy, performance, and actionable insights. Training & Best Practices: Develop resources, best-practice guides, and training programs, and act as a point of escalation to enable both clients and internal teams. Financial Reconciliation: Manage Salesforce reconciliation for programmatic audience and partner usage reporting. Audience Activation & Campaign Support Audience Strategy & Activation: Develop and deploy audience segments for agencies, brands, and partners, recommending optimal targeting strategies aligned with campaign goals. Campaign Execution & Optimization: Configure, monitor, and optimise campaigns to deliver performance outcomes, while identifying cross-sell and upsell opportunities. Client Support & Guidance: Provide strategic guidance on planning and targeting during pre- and post-sales, and lead troubleshooting with traders/agencies to resolve delivery or data issues promptly. Operational Improvements: Identify and address process inefficiencies to enhance workflow, team productivity, and client delivery. Who you are You hold a Bachelor's Degree and possess 5+ years of programmatic advertising experience, with a proven track record of growing accounts and establishing strong client relationships. Meticulous attention to detail is essential. You bring strong programmatic expertise and are confident working with a range of ad-tech vendors, including DSPs, SSPs, DMPs, ad servers, and ad-verification platforms. You have solid experience in Excel, including pivot tables and chart-making. You are a master of time management, able to prioritise multiple tasks and meet deadlines in a fast-paced startup environment. Your interpersonal and problem-solving skills are top-notch, and you can manage even the most difficult client conversations. This role is for a hands-on expert who is passionate about ad tech and ready to take on a challenge. If you are a self-starter who loves learning and teaching new technology, we want to talk to you. Samba TV is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Privacy Samba TV may collect personal information directly from you, as a job applicant, or receive personal information from third parties in connection with background checks, employment or references, in accordance with applicable law. For details, please see Samba’s Applicant Privacy Policy. For residents of the EU, Samba Inc. is the data controller. #J-18808-Ljbffr
