Agency Client Solutions Manager

Agency Client Solutions Manager Responsibilities Leverage internal & external data to develop a growth strategy for key agency partners for use of TikTok's Advertising platform. Develop relationships with social, activation, digital & performance teams, from in platform to leadership. Educate agencies on TikTok’s advertising solutions, ensuring deep understanding and effective implementation across their client portfolios. Identify and overcome barriers to product adoption, customizing support based on agency needs and maturity. Collaborate with cross-functional teams (Product, Sales, Marketing Science) to deliver integrated, agency-specific solutions. Capture and relay structured feedback from agencies to internal teams to help guide product development, adoption and innovation. Deliver regular performance reviews and strategic updates to agency partners to track success and surface new opportunities. Stay ahead of industry and platform trends to proactively support agency growth and innovation on TikTok. Qualifications Minimum Qualifications Experience building new customer relationships, with deep understanding of advertising agencies. Understanding of the Australian Agency Landscape and ideally, relationships in this space. Proven experience delivering results in a sales or partnership development role at a digital media or advertising technology company. Able to effectively and confidently communicate with senior agency and client contacts. Strong analytical abilities and confidence in the use of data. Excellent written and verbal communication skills. Bachelor's degree or equivalent. Preferred Qualifications Existing relationships with media advertising agency decision-makers. About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. Acknowledgment of Country In the spirit of reconciliation, TikTok acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. Seniority level Mid-Senior level Employment type Full-time Job function Business Development and Sales Industries Technology, Information and Internet #J-18808-Ljbffr