Medical Receptionist

Hastings FamilyMedical Centre forms part of Partnered Health Medical Centres, one of Australia’s leading primary healthcare providers with over 60 clinics located throughout metropolitan and regional locations. With a long history in providing healthcare services, our team of dedicated doctors, nurses and staff are genuinely passionate about the health and well‑being of our patients. Further, we care about the communities in which we operate. We work hard to ensure we deliver the very best healthcare to individuals and families. We are seeking a Full‑Time Medical Receptionist who aligns with our values, is focused on providing a high‑quality experience for our patients, from the time of arrival until the time of departure, creating a lasting positive and professional impression. You will be responsible for greeting our patients, supporting our doctors and nurses, answering calls, triage and booking appointments, billing, and administrative tasks. You receive a dedicated training program upon commencement, that includes a full orientation and induction, online compliance training, and support from your Practice Manager and colleagues. We ensure that you have the necessary skills and training to provide consistent and quality patient service to ensure your success in the role. We require a candidate with availability to work: minimum 38 hours per week. What we need from you: Previous medical administration or reception experience Exceptional customer service skills and cultural sensitivity Knowledge of medical terminology Current vaccination and immunisation status Intermediate computer knowledge and skills Ability to multi‑task and prioritise work under pressure Strong attention to detail and accuracy Excellent verbal and written communication skills Commitment to ethical behavior and conduct A strong understanding of privacy in a health setting Generous special offers and discounts from a wide range of brands such as Woolworths, Myers, JB‑HiFi, Uber and more Personal Development – expand your experience and knowledge with our in‑house online learning platform Novated Leasing Employee Assistance Program Engagement surveys – we listen to you, as a team member, and take action on the issues that matter to you Candidate Referral Program – incentivised through recognition and reward for staff who refer high calibre candidates Diverse and inclusive workforce that reflects the diverse community in which we operate in. #J-18808-Ljbffr