Guest Service Agent

Vor 6 Tagen


Fremantle, Österreich Esplanade Hotel Fremantle Vollzeit

About the property With a rich history dating back to 1850 the hotel is an iconic landmark in Western Australia. The hotel offers 300 spacious refurbished rooms across ten different room categories, two pools, multiple conferencing & event spaces, as well as a restaurant and three different bars. About the role Are you a charismatic individual with a CAN DO attitude? If so, we are looking for someone just like you The iconic Esplanade Hotel Fremantle by Rydges is currently seeking a Front Desk Guest Service Agent to join our team to fill both day and night shifts. Responsibilities Delivering outstanding customer service to all guests. Check guests in and out with efficiency and friendliness and in accordance with the established Hotel procedural guidelines. Reporting to the Front Office Manager you will attend to all guest requests and queries from booking enquiry through to departure. General hotel office duties including but not limited to – taking bookings, checking guests in and out, assigning rooms. Communicate any guest special request to the appropriate department(s) and follow up to make certain the request has been fulfilled in accordance with the guest’s wishes. Have a full working knowledge of all current room rates and packages available at the Hotel. Adhere to all established cashiering policies and procedures. Ensure in conjunction with front office and accounts the AR setup and charge back authorities follow hotel credit procedures. Skills & experience To be short listed for this great role, you will need to possess the following skills: Energetic, motivated and efficient at multi-tasking while working independently. Strong communication and problem-solving skills. Ability to multitask and stay calm under pressure. Comfortable working both day and overnight shifts, including weekends and public holidays. Previous hotel experience is preferred. Opera PMS experience is highly desirable. Availability to work night shifts will be considered favorably. A full-time role may be considered for the right applicant with the relevant experience. Benefits Renowned for our refreshingly local, down-to-earth experiences. Incredible team member discounts from your first day on-the-job. 50% off stays at EVT hotels – Rydges, QT, Atura, JUCY Snooze and more. $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more. Rapidcareer growth opportunities through our EVT network. #J-18808-Ljbffr



  • Fremantle, Österreich Esplanade Hotel Fremantle Vollzeit

    A prominent hotel in Fremantle is seeking a Front Desk Guest Service Agent who can deliver outstanding customer service. The role includes checking guests in and out, handling requests, and maintaining hotel procedures. Ideal candidates should be energetic, capable of multitasking under pressure, and possess strong communication skills. Previous hotel...


  • Fremantle, Österreich EVT Limited Vollzeit

    A hospitality leader in Fremantle is seeking dedicated staff to maintain cleanliness and service standards in hotel rooms. The role involves promptly addressing guest needs, upholding high cleaning standards, and adhering to operational policies. Ideal candidates should have strong attention to detail, excellent communication skills, and a commitment to...


  • Fremantle, Österreich Makers In Common Vollzeit

    A leading hospitality group in Fremantle is seeking a Restaurant Manager to oversee daily operations and ensure exceptional guest experiences. The ideal candidate will have 3-5 years of experience in restaurant management, strong leadership skills, and a commitment to high-quality service. This role involves managing staff, budgets, and collaborating with...


  • Fremantle, Österreich Sana Restaurant Vollzeit

    A dynamic hospitality establishment in Fremantle is seeking an experienced FOH Supervisor/DM to oversee daily operations and enhance guest experiences. This full-time role entails managing the restaurant floor, coordinating staff, handling inquiries, and ensuring compliance with regulations. The ideal candidate will have over 2 years of experience, strong...

  • Restaurant Manager

    Vor 2 Tagen


    Fremantle, Österreich S Hermes Pty Ltd Vollzeit

    We are seeking a hands‑on, experienced Restaurant Manager to join our front‑of‑house leadership team. You will take ownership of service delivery, support our team and continue elevating the guest experience. Benefits 4-day work week (40 hours) – Friday & Saturday availability essential Sunday closure; guaranteed day off every week! Stable,...

  • House Manager

    vor 2 Wochen


    Fremantle, Österreich at Vollzeit

    Owston Hotel, Fremantle Early January start About Owston Hotel Owston Hotel is a new boutique eleven-room hotel opening in Fremantle’s West End, inspired by the warmth of a local Locanda. Our focus is on genuine hospitality, attention to detail, and creating a place that feels special for both locals and visitors. The Role We are looking for a House...

  • House Manager

    Vor 6 Tagen


    Fremantle, Österreich Owston Hotel Vollzeit

    Owston Hotel, Fremantle Early January start About Owston Hotel Owston Hotel is a new boutique eleven-room hotel opening in Fremantle’s West End, inspired by the warmth of a localLocanda. Our focus is on genuine hospitality, attention to detail, and creating a place that feels special for both locals and visitors. The Role We are looking for a House Manager...


  • Fremantle, Österreich at Vollzeit

    A new boutique hotel in Fremantle is seeking a House Manager to oversee daily operations and lead a front-of-house team. You will ensure a welcoming experience for guests, manage housekeeping, and set service standards. Ideal candidates will have hospitality management experience and excellent attention to detail. This role offers the opportunity to shape a...


  • Fremantle, Österreich Discovery Workstay Vollzeit

    About Us G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey. Only 15 minutes from Fremantle lie Discovery Parks Woodman Point and Coogee Beach...


  • Fremantle, Österreich Funlab Vollzeit

    Be yourself.Love, Funlab. Welcome to Funlab – the world’s premier creator of competitive socialising experiences and the first B Corp-certified company in our industry. That means we’re serious about using fun for good - creating epic experiences while making a positive impact on our people, our communities, and the planet. With eight fun-inducing...