General Manager

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. What this opportunity involves : JLL is seeking an experienced General Manager to lead our premium Melbourne Quarter assets on behalf of Lendlease. This exceptional opportunity involves managing One and Two Melbourne Quarter, totalling over 77,000 sqm of Grade A office space. As General Manager, you'll be the primary point of contact for the Lendlease Asset Manager, overseeing all aspects of these premium assets while driving customer satisfaction and retention across 24 tenants. An overview of the role : Serve as primary point of contact for Lendlease Asset Manager, overseeing operations of One and Two Melbourne Quarter premium Grade A asset Develop strategic asset plans focusing on positioning, leasing, capital works and marketing strategies for both properties Drive customer satisfaction and retention across 24 tenants through proactive engagement and targeted experience‑enhancement programs Maximise financial performance through effective budget management, expense control and revenue optimisation Lead and develop the Melbourne Quarter team including Property Manager, Senior Finance Manager, Engineering Manager and Senior Customer Relationship Manager Monitor Melbourne market trends to identify opportunities for continuous improvement of tenant experience Implement sustainability initiatives to maintain high NABERS Energy ratings and WELL Platinum certification Ensure timely, accurate delivery of analysis for asset plans, monthly reports, annual reports and property business plans Maintain compliance with all relevant laws, regulations, and industry standards while implementing comprehensive risk management practices Partner effectively with stakeholders across APPFC and Aware Super funds to ensure alignment on strategic goals Sound like you? This is what we’re looking for : Bachelor's degree in Business Administration, Real Estate or related field Current Victorian Real Estate License Minimum 5+ years' experience in a General Manager or similar senior leadership role, specifically with premium / A-grade commercial assets Comprehensive understanding of Melbourne commercial real estate operations, market dynamics and competitive landscape Exceptional leadership abilities with proven track record of team development Outstanding interpersonal and communication skills across all stakeholder levels Demonstrated success in customer retention strategies within premium commercial environments Advanced analytical and financial acumen for complex budget management What you can expect from us : You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate the best and proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. Interested candidates, please apply following the link below quoting job reference number AFREQ Location : On-site –Melbourne, VIC If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and / or overall selection process – you may email us at om. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. #J-18808-Ljbffr