Injury Management Advisor

vor 2 Wochen

Newcastle City Council, Österreich Suncorp Vollzeit

Join to apply for the Injury Management Advisor role at Suncorp Group We’re seeking an Injury Management Advisor to join Suncorp Group’s Personal Injury Insurance division. The role will provide clinical and injury management technical expertise to assess personal injury claims and support proactive claims management across the division. Location: Newcastle CBD with hybrid work-from-home option. Responsibilities Review claim files and provide subject matter expertise to claims handlers – including interpreting medical reports, providing injury management advice and determining rehabilitation and treatment requirements. Prepare professional written and verbal advice to claims handlers on reasonable and appropriate/necessary treatment and rehabilitation services, and recommendations for future rehabilitation management. and support to ensure ongoing quality decisions and provide input into claims strategy. Actively share knowledge, advise, and coach others to build and develop injury management capabilities, creating a high‑performing team environment. Support the team leader to identify development opportunities and trends to improve individual and team performance, and claim outcomes. Requirements Degree in Allied Health related discipline (including nursing) is mandatory. Minimum 2 years clinical experience. Customer service experience. Minimum 2 years Workers Compensation – Desired. Minimum 2 years Occupational Rehabilitation experience – Desired. Ability to identify developmental needs of team members and recommend training activities to achieve positive outcomes. Employment Details Full‑time Seniority level: Not Applicable Job function: Business Development and Sales Industries: Financial Services and Insurance Suncorp has been awarded Employer of Choice for Gender Equality (EOCGE) by the Workplace Gender Equality Agency (WGEA) for seven years in a row. We believe we are at our best when our workforce is diverse, talented and passionate. We value inclusion, flexible work, career development and internal mobility. For more information or if you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation. #J-18808-Ljbffr

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