Manager Care Support Services

Mallee District Aboriginal Services – Mildura VIC Employed by our community, to work for our community: engaging, educating, and empowering individuals, families, and our community in their journey to self‑determination. MDAS has embarked on a commitment to become a leading Aboriginal organisation known for its ability to make a practical difference to client’s lives, families and our community. This is underpinned by our LORE which is the foundation stone of who we are, what we do and why we do it. Our organisation’s services, people and culture will be guided through strong leadership and engagement with community and MDAS teams. Our Purpose Healing, supporting, serving, and protecting our communities throughout the Mallee Region. Healthy, resilient, and capable Aboriginal people and families who can be their very best selves and exercise true self determination. Caring for, strengthening, empowering, motivating and guiding our Mob. Your Role We are seeking a dynamic and experienced Manager Care Support Services to lead the delivery of a suite of out of home care programs delivered to the Mallee District Aboriginal and Torres Strait Islander Communities. Program delivery includes Residential Care, Home Based Care with Kinship Care and First Supports, Aboriginal Child Specialist Advice and Support Services (ACSASS), Targeted Care Packages (TCP), Better Futures, Culture Support Plans and Aboriginal Lead Family Decision Making (AFLDM). Reporting to the General Manager Families and Communities, the Manager Care Support Services is responsible for the day-to-day operational management. This includes managing a diverse team of staff in addition to managing service delivery ensuring continuous improvement, risk management and quality assurance are achieved and accreditation standards are met or exceeded at all times. Responsibilities also include managing internal and external data information systems that support program requirements including but not limited to the following – WCES, IRIS, CRIS/CRISSP, SHIP, CIMS and Child Safe Practices systems. This position is permanent full time and based in our Mildura head office location. Key Selection Criteria Demonstrated leadership and management ability, including staff development and change management within a Family & Community services setting. Demonstrated ability to communicate, consult, liaise and negotiate with a broad range of people both Aboriginal and Non‑Aboriginal people at all levels to achieve broad project objectives and goals. Experienced working independently under broad direction to plan activities and set priorities that achieve objectives and meet deadlines, often in a context of conflicting priorities. Comprehensive understanding and knowledge of issues affecting Aboriginal and Torres Strait Islander people particularly those relevant to Family and Community. Knowledge of current national and state government strategies and initiatives. Comprehensive knowledge of the Child and Families Act 2005. Experience in taking action to provide services that are inclusive of Aboriginal people and engage in learning about other cultures to better establish relationships and improve services. Qualifications Tertiary qualifications in Community Services or Management or related field and demonstrated relevant experience. Other Screening Requirements Valid Drivers License that allows you to drive in Australia.Victorian Employee Working with Children Check card.National Police Check. Be careful – Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr