People Systems Administrator

Together we shape thriving communities public spaces places and economies. Empower our organisation through expert guidance and seamless optimisation of people systems tools Ongoing Full-time opportunity (35 hours per week) Office location Parramatta based (2-3 office days per week) other NSW office locations considered Clerk Grade 7 / 8 - Salary relative to experience and ranges from $ to $ plus super Whats in it for me Join the team for our fantastic culture with dynamic collaboration and genuine long-term career support . We offer flexibility in work arrangements diverse and fulfilling assignments and prioritize work / life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally we are committed to fostering a diverse and inclusive workplace where everyone feels welcome respected and empowered to succeed. The role As a People Systems Administrator your primary focus will be on delivering exemplary customer service and specialist advice ensuring the efficient operation and continuous improvement of people systems within the department. Youll manage daily tasks that enhance system functionality meet customer expectations and optimize business outcomes all while working closely with your team and various stakeholders. You will be part of a team of specialists who strive to support both daily operations and strategic growth by delivering scalable people-centric solutions. You will be responsible for supporting the daily operation and administration of the departments people systems primarily SAP SuccessFactors to ensure it meets both operational demands and future-focused initiatives. As a system expert youll address operational and technical support challenges ensuring all queries are resolved within agreed timeframes. Additionally you will partner and collaborate with subject matter experts to develop system improvements as well as provide recommendations on future enhancements to support the continued service delivery to our clients in a fast paced high-volume environment. Your role will involve creating and updating system processes procedures and support documentation while proactively identifying opportunities to enhance efficiency and decision-making across the department. For more information read the full Role Description : People Systems Administrator About you Experience in the functional administration or consulting of a Human Capital Management System preferable SuccessFactors within people & culture system or technology team. Experience with SAP SuccessFactors modules particularly learning and Performance modules is desirable. Demonstrated experience supporting HR systems including managing user queries troubleshooting technical issues and facilitating system enhancements within a complex organisational environment. Ability to create and update system processes procedures and support documentation for all people system changes. Outstanding stakeholder engagement skills fostering strong relationships and ensuring alignment with diverse stakeholders to achieve outcomes. Strong analytical problem‑solving and communication skills with the ability to explain technical concepts to non‑technical audiences. Enjoy autonomy and demonstrates proficiency in working independently while maintaining meticulous attention to detail amidst high‑volume workloads. Collaborative and user‑focused with a proven ability to work effectively in fast‑paced complex and evolving environments. If you are a self‑starter and enjoy a dynamic and varied work environment then this could be the role for you Submit your resume and cover letter addressing your experience in managing the day‑to‑day operations and technical administration of SAP SuccessFactors (particularly in relation to the Learning and Performance modules if any). About Us The Department of Planning Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this we : create vibrant productive spaces and precincts; manage lands assets and property effectively and deliver affordable and diverse housing. We strive to be a high‑performing world‑class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people communities and entities. We are an inclusive and accessible workplace where your individual contributions are valued and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups practices flexible working offers job share and workplace adjustments. Join us If the above information excites you we encourage you to apply by submitting your resume along with a cover letter outlining your suitability for the role and your experience in managing the day‑to‑day operations and technical administration of SAP SuccessFactors (particularly in relation to Learning and Performance modules if any). Applications close Sunday 9 November 2025 at 11 : 55PM. Should you require further information about the role please contact Kavita Berwal Manager People Systems on and / or Eliza Cook Talent Acquisition Specialist on . Applications are not to be submitted via email. A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months. Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment. We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process ensuring that you have every opportunity to showcase your talent skills and potential. Contact the Talent Team via or (02) - HR Support option 2 DPHI People Advisory option 1 and reference Request an Adjustment - Job Title and Reference Number. Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathwaysteam for a yarn. Role Description Employment Type : Full‑Time Experience : years Vacancy : 1 Monthly Salary Salary : - #J-18808-Ljbffr