Operations Manager
Vor 3 Tagen
AO6 Operations Team Leader (Temporary) We are seeking an experienced AO6 Operations Team Leader to join a Regional Service Centre in Rockhampton. This is a full-time, office-based role (9:00am–5:00pm) with an initial engagement through to 30 June 2026 , with potential for extension. Role Overview Previous government experience is not essential but is desired. The Operations Team Leader provides frontline operational leadership and technical support within a Regional Service Centre environment. This role acts as the last point of escalation prior to the Regional Manager and is responsible for managing complex and sensitive matters, supporting team performance, and ensuring the delivery of high-quality, customer-focused regulatory services. Key Responsibilities Provide direct operational and technical support to the Regional Manager Lead, support and provide operational direction to a multidisciplinary frontline team Act as the final escalation point for complex or sensitive operational matters Manage difficult case files including disputes, claims management, compliance and licensing matters Monitor, analyse and report on operational performance, KPIs and service outcomes Identify capability or performance gaps and elevate insights and recommendations Provide high-level customer service to consumers, stakeholders and industry representatives Engage with customers via phone, email and in-person, including front counter services Support industry engagement, promotional and educational activities where required Champion organisational values and behaviours to drive a strong customer experience About You Substantial knowledge of the building and construction industry and relevant legislation, standards and codes Proven experience in operational leadership within a regulatory or compliance-based environment Strong resource management and performance monitoring capabilities High-level communication, negotiation and mediation skills Ability to manage sensitive, complex matters with professionalism and sound judgement Demonstrated ability to build collaborative relationships with internal and external stakeholders This is a strong opportunity for an experienced operational leader to take on a pivotal role within a regional regulatory environment and make a meaningful impact through leadership, service delivery and stakeholder engagement. #J-18808-Ljbffr
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Operations Manager
Vor 3 Tagen
Rockhampton Regional, Österreich The Rockhampton Grammar School VollzeitThe Rockhampton Grammar School is seeking to appoint an Operations Manager accountable for the Property, IT, and Services (cleaning, catering and transport) functions, and the provision of other ancillary services from time to time. The position will be responsible for identified project work including policy updates, policy compliance, and integration of...
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Operations Manager
vor 4 Wochen
Rockhampton Regional, Österreich Construction VollzeitOverview Call Alicia for a confidential chat or apply below. About the Role The Operations Manager is responsible for overseeing the day‑to‑day operations of the commercial cleaning business, ensuring the efficient delivery of cleaning services across multiple sites. This role involves managing staff, coordinating schedules, maintaining client...
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Operations Manager
vor 4 Wochen
Rockhampton Regional, Österreich Frontline Construction Australia VollzeitCall Alicia for a confidential chat on or apply below About the role The Operations Manager is responsible for overseeing the day-to-day operations of the commercial cleaning business, ensuring the efficient delivery of cleaning services across multiple sites. This role involves managing staff, coordinating schedules, maintaining client relationships,...
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Regional Radiology Operations Manager
vor 3 Wochen
Rockhampton Regional, Österreich Recruitment VollzeitA leading healthcare provider in Queensland is seeking a Territory Operations Manager to oversee operations of multiple radiology sites. This role requires strong operational leadership and involves managing contracts, driving efficiency, and mentoring teams. Candidates should have 5+ years in radiology and a relevant degree. This position offers a...
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Retail Operations Manager
vor 4 Wochen
Rockhampton Regional, Österreich Colliers VollzeitThis is an exciting opportunity for a Retail Operations Manager basedin Rockhampton QLD. This role is based in Allenstown. The current portfolio of assets includes a busy sub regional shopping centre in Allenstown and another on Yaamba Road. These centres provide everyday conveniences specialty stores and retail shopping options for local customers. Key...
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Aviation Base Operations Manager
vor 3 Wochen
Rockhampton Regional, Österreich Avia Solutions Group VollzeitA leading aviation services company is seeking a Base Manager in Rockhampton to oversee operational activities and manage client relationships. You will ensure exceptional service delivery and compliance with CASA regulations. The role requires proven aviation operations experience, excellent communication skills, and the ability to lead a team. Applicants...
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Retail Operations
vor 4 Wochen
Rockhampton Regional, Österreich Colliers VollzeitA leading property management firm based in Rockhampton is seeking a Retail Operations Manager. The role involves maintaining asset performance, managing compliance programs, and building strong relationships with tenants and clients. Ideal candidates have excellent customer engagement skills and experience in commercial property management. This position is...
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Senior Operations Manager
vor 4 Wochen
Rockhampton Regional, Österreich Frontline Construction Australia VollzeitA leading cleaning service provider in Rockhampton Regional is seeking an Operations Manager to oversee the daily operations of their commercial cleaning business. The ideal candidate has over 5 years of experience in a managerial role and a strong understanding of cleaning processes. Responsibilities include managing staff, maintaining client relationships,...
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Operations Manager
vor 4 Wochen
Rockhampton Regional, Österreich Construction VollzeitA leading cleaning service provider in Rockhampton is seeking an Operations Manager to oversee daily operations, manage staff, and ensure quality cleaning services across multiple sites. The ideal candidate will have over 5 years of experience in operations, strong communication skills, and a solid understanding of safety regulations. This role offers a...
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Rockhampton Regional, Österreich CocoBrew Rockhampton VollzeitA hospitality venue in Rockhampton is seeking a full-time Duty Manager to oversee daily operations and ensure excellent customer experiences. This role includes managing staff, addressing inquiries, and maintaining high standards of safety and cleanliness. The ideal candidate will possess strong organizational and leadership skills, as well as knowledge of...