Housekeeping Manager
vor 4 Wochen
Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight‑knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Job Description Oaks Gold Coast Hotel is currently seeking a dedicated, experienced, and hands‑on Housekeeping Manager to lead the housekeeping department on a full‑time basis. As Housekeeping Manager, you will oversee the full operations of the housekeeping department, ensuring the highest levels of cleanliness, guest satisfaction, and team performance across the property. You’ll lead a motivated team, manage departmental budgets, and drive continuous improvement in service standards. Job Responsibilities Ensure a high standard of cleanliness and presentation is maintained throughout the property, including guest rooms, public areas, and common spaces. Lead, supervise, and motivate the housekeeping team to consistently deliver excellent cleaning services. Build and maintain productive, professional relationships with team members, clients, contractors, and other departments. Oversee daily on‑the‑job training and development for all cleaning employees to ensure quality and consistency. Develop and manage staff rosters to meet operational needs across a 7‑day rotating roster. Maintain accurate financial, maintenance, and inventory records, including operating supplies and replacement planning. Conduct regular inspections and audits to uphold cleanliness, safety and compliance standards. Collaborate with contractors and other department heads to ensure smooth daily operations. Qualifications Proven experience in managing or supervising a housekeeping team. Strong ability to control and manage departmental budgets, supplies, consumables and resources. Excellent communication and interpersonal skills to lead and engage a diverse team. Exceptional time‑management, delegation and organisational abilities. A sharp eye for detail with the ability to set, maintain, and enforce cleanliness and safety procedures. Knowledge of WHS compliance and operational procedures in a hospitality environment. Availability to work across a 7‑day roster, including weekends and public holidays as required. Benefits Career Growth: Learning and development programs to boost your career. Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. Global Perks: International accommodation discounts across our hotel brands. Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. Experiences: Discounted entertainment and activities. Banking and Insurance: Exclusive health insurance offers and workplace banking benefits. Generous Leave: Parental and birthday leave. Wellness Boost: EAP and tailored wellness support. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand. #J-18808-Ljbffr
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