Senior Implementation Engineer
vor 1 Monat
Senior Implementation Engineer
who, as part of the Professional Services engineering team will design and develop content and records management applications that are built on Iron Mountain’s data platform, aid in design of content data architectures, RESTful integrations between Iron Mountain content platforms and customer systems, as well as other engineering work for our customers. In this role, you will balance your time between engaging with the customer to develop low level designs that resolve our functional designs, use cases and user stories, and implementing the design via your code. At times, you will lead conversations with our customers and implement the designs, while mentoring and supporting junior engineers implementing the designs. This is a fully technical role where your engineering, communication, and mentoring skills provide value for our customers and for our team.The ideal candidate for this role will consistently lead by example and be the change agent for our customers. You will combine your years of proven expertise with a drive to create innovative technology through solid engineering practices. You'll lead by designing and implementing to the highest standards, constantly understanding the difference between what technology our customers want vs. what technology they need to be successful, never afraid to say NO to our customers (or others) when needed.The ResponsibilitiesWork directly with customers to understand requirements, which include functional, data, security, integration, and performance user journeysWrite code daily that implements these requirements and user storiesSet the tone by fostering teamwork, conveying the client's vision, and ensuring you adhere to best practicesWork directly with the services engineering team to mature, revise and implement this work, showing pragmatism, creativity, discipline, and thought in your designs and codeHelp identify risks, assumptions, and mitigation strategies associated with the different elements of the engineering and implementationProvide an engineering viewpoint to project managers who develop project plans for our customersAssist in troubleshooting major issues encountered with the implementationsUtilize design thinking methodologies and processes to facilitate development of solution design and architectureProvide feedback to Iron Mountain product management and core engineering team members on customers' needs for existing features, future roadmap items, or features developed by you or other team membersStay current on various ECM, RPA, cloud, container/ K8s, AI/ML, content services, and BPM practices/technologiesIdentify and communicate to DevOps and CloudOps volume and performance requirements needed to scale the cloud platform. Design and implement performance testing when neededSupport and promote Iron Mountain core valuesThe PersonBA/BS/AB degree in Engineering, Computer Science, MIS/IT, or related STEM field,
or equivalent experience. Non-traditional and neurodiverse learners and thinkers are welcome and encouraged to applyRequires 5 plus years in Software Engineering and delivery, preferably in an external client-facing implementation role, utilizing various SDLC methodologiesRequires 5 plus years of experience in design and solution of complex enterprise applications5 plus years agile SDLC experience: XP, scrum, Kanban, SAFe, etc.Experience in delivering horizontally scaled solutions on public cloud platforms (GCP, Azure or AWS)Experience with digital content management, ECM, DAM, CSP, WCM, LMS, etcBusiness and Engineering fluency in English.Relevant industry experience in one or more of these industries:Financial services, insurance, or fintechLife sciences, pharma, or healthcarePublic SectorConsumer productsMedia and EntertainmentUnderstanding of enterprise solutions including networking, storage, hardware, and software layersUnderstanding of cloud technologies and solutions - GCP, AWS, AzureUnderstanding of Machine Learning and AI techniques, including use of trained models, cognitive services, open-source models and public ML API’s.Experience with packaging and deploying software for the cloud (docker containers / k8s)Experience with Identity Providers (IDPs) with SAML and oAuth2 based integrationsUnderstanding of digital content management such as ECM, DAM, CSP, WCM, LMS systemsPractical experience with one or more content management platforms: EnVision, Alfresco, OnBase, Documentum, FileNet, Content Manager, Content Manager on Demand, Nuxeo, Box, AEM, Oracle UCM, SharePoint, etc.Proficient in one or more of the following technologies/languages:Python.NET/C#Java (especially OSGI or Spring/Spring boot)Jenkins, JenkinsX or similar CIsh/csh/bash/zshREST APIsJSON/XML/CSS/HTML5Experience in Kofax or other enterprise scanning technologiesExperience with one or more cloud/enterprise indexing and search services, such as Solr, Lucene, or ElasticsearchExperience with one or more NoSQL databases, such as MongoDB, Couch, Cassandra, DocumentDB, Dynamo, CosmosDB, HBase, etc.Experience with one or more streaming/logging/queueing services, such as Apache Kafka, AMQP, Rabbit, ActiveMQ, etc.Ability to assist in the creation of conceptual, presentation, and technical drawings for all phases of the projectKnowledge of microservices architecture and designFamiliarity with Low-code / No-code platform engineeringFamiliarity with SaaS platform engineeringFamiliarity with BPM SolutionsArchitecture / Cloud certifications (e.g., AWS Cloud Architect, TOGAF, ZACHMAN) is strongly desired, but not required.Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here
.Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values
and Code of Ethics
for a look at our principles and aspirations in elevating the power of our work together.Iron Mountain is committed to intentionally creating and supporting an inclusive and diverse workforce. Do you want to know more about our DEI efforts? Click hereAt Iron Mountain, we challenge ourselves and inspire others to create innovative business solutions that make a positive environmental and social impact. Do you want to know more about our sustainability efforts? Click hereEmployee Resource Groups
Do you want to get involved and make a difference? By joining Iron Mountain, you can also be part of our Employee Resource Groups.
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