EUC Engineer
vor 2 Wochen
About the role The purpose of this role is to provide support and software delivery for the users within the environment, via the use of telephone, remote access functionality, and the use of enterprise tools to deliver service to end users within agreed Service Level Agreements (SLA). The role has a particular focus on assuring accurate ticket information is logged, provide technical and procedural support as an escalation point for the Service Desk, provide overflow support for calls as necessary and identify knowledge gaps within the team. Duties Provide timely and effective status updates to customers Develop, test and implement solutions to problems detected during troubleshooting Manage communications and liaison with customers and technical groups using regular updates and status reports Skills & Experience Working in a Service Desk or Desktop Support role Troubleshooting and maintaining PCs in a Windows environment MS Windows family of Operating Systems MS Office suite including Outlook, Word, Excel, PowerPoint Desktop / LAN and Printer troubleshooting Diagnosing and resolving software issues Incident management tool User support, user training or LAN administration Knowledge of SOE principles and concepts What's in it for you? We’re proud to offer a supportive and rewarding workplace culture, with a strong focus on career growth and wellbeing. Alongside industry-leading benefits, you’ll enjoy bonus and wellness days after six months, 14 weeks of paid parental leave, and up to four paid volunteer days each year. We also provide access to exclusive discounts on health insurance, travel, entertainment and more, as well as salary packaging options such as car leasing and superannuation. To further support you and your family, we offer a free and confidential Employee Assistance Program At NEC NEC Australia helps customers gain greater business value from their technology investments, by delivering end-to-end technology solutions, business and IT transformation consultancy, professional services, communications solutions, application and solutions development and infrastructure and applications managed services and support. NEC is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders. #J-18808-Ljbffr
-
EUC Engineer
vor 2 Wochen
Darwin, Österreich NEC Smart Cities VollzeitEUC Engineer Company: NEC IT Solutions Australia Pty Ltd (NEC Smart Cities) Location: Darwin, Northern Territory, AU Employment type: Full‑time Seniority level: Mid‑Senior level Job function: Engineering & Information Technology Industry: Telecommunications Job Overview We’re looking for an experienced EUC Engineer to deliver exceptional software...
-
Euc Engineer
vor 2 Wochen
Darwin, Österreich Nec Smart Cities VollzeitEUC Engineer Company: NEC IT Solutions Australia Pty Ltd (NEC Smart Cities) Location: Darwin, Northern Territory, AU Employment type: Full-time Seniority level: Mid-Senior level Job function: Engineering & Information Technology Industry: Telecommunications Job Overview We're looking for an experienced EUC Engineer to deliver exceptional software support to...
-
EUC Engineer — Windows Desktop Support Specialist
vor 2 Wochen
Darwin, Österreich Nec Smart Cities VollzeitA leading technology company seeks an experienced EUC Engineer to provide exceptional software support in Darwin. You will leverage enterprise tools and deliver Tier 1/2 support for PC and software issues in a Windows environment. Ideal candidates have strong knowledge of Microsoft Windows and Office suite, along with experience in desktop troubleshooting....
-
EUC Engineer: Windows IT Support
vor 2 Wochen
Darwin, Österreich NEC Smart Cities VollzeitA leading technology firm in Darwin is seeking an experienced EUC Engineer to deliver top-notch software support. You will troubleshoot PC issues in a Windows environment and provide user training. The ideal candidate has service desk experience, strong Windows and Office knowledge, and can perform root-cause analysis. Enjoy a supportive workplace culture...
-
Euc Engineer
vor 1 Woche
Darwin, Österreich Nec Smart Cities VollzeitA leading IT solutions provider in Darwin is looking for an experienced EUC Engineer to provide exceptional software support to users. The ideal candidate will have expertise in troubleshooting PCs in a Windows environment and strong knowledge of the MS Office suite. This role emphasizes a seamless service delivery within established SLAs, and offers an...
-
EUC Engineer
vor 4 Wochen
Darwin, Österreich NEC Global VollzeitAbout the role The purpose of this role is to provide support and software delivery for the users within the environment, via the use of telephone, remote access functionality, and the use of enterprise tools to deliver service to end users within agreed Service Level Agreements (SLA). The role has a particular focus on assuring accurate ticket information...
-
Euc Engineer
vor 2 Wochen
Darwin, Österreich Nec Corporation VollzeitOverview The purpose of this role is to provide support and software delivery for the users within the environment, via the use of telephone, remote access functionality, and the use of enterprise tools to deliver service to end users within agreed Service Level Agreements (SLA). The role has a particular focus on assuring accurate ticket information is...
-
EUC Windows Desktop Support Engineer
Vor 6 Tagen
Darwin, Österreich Nec Australia VollzeitA technology solutions provider in Darwin is seeking a qualified team member to support users through effective software delivery and technical assistance. The role involves logging accurate ticket information, providing support escalation, and troubleshooting Windows PCs. Candidates should have experience in a Service Desk environment and familiarity with...
-
EUC Engineer
Vor 6 Tagen
Darwin, Österreich Nec Australia VollzeitA technology solutions provider is seeking a qualified team member in Darwin, Australia to support users through effective software delivery and technical assistance. The role involves logging accurate ticket information, providing support escalation, and troubleshooting Windows PCs. Candidates should have experience in a Service Desk environment and...
-
EUC Engineer
vor 2 Wochen
Darwin, Österreich NEC Australia VollzeitA technology solutions provider is seeking a qualified team member in Darwin, Australia to support users through effective software delivery and technical assistance. The role involves logging accurate ticket information, providing support escalation, and troubleshooting Windows PCs. Candidates should have experience in a Service Desk environment and...
