EUC Engineer
vor 2 Wochen
EUC Engineer Company: NEC IT Solutions Australia Pty Ltd (NEC Smart Cities) Location: Darwin, Northern Territory, AU Employment type: Full‑time Seniority level: Mid‑Senior level Job function: Engineering & Information Technology Industry: Telecommunications Job Overview We’re looking for an experienced EUC Engineer to deliver exceptional software support to our users. You’ll leverage enterprise tools, remote access, and phone support to ensure seamless service within agreed SLAs. Responsibilities Provide Tier 1/2 support for PC and software issues in a Windows environment. Troubleshoot and maintain PCs, ensuring smooth operation across Windows 10/11 Enterprise. Perform in‑place upgrades, clean installs, and routine maintenance. Use tools such as Windows Event Viewer, Reliability Monitor, and SetupDiag to diagnose problems. Analyze root causes for recurring software issues. Utilize incident management tools to track and resolve tickets. Offer user support, training, and basic LAN administration. Apply SOE (Standard Operating Environment) principles and concepts. Qualifications Previous Service Desk or Desktop Support experience. Strong knowledge of Microsoft Windows operating systems and the Office suite (Outlook, Word, Excel, PowerPoint). Experience with desktop/LAN and printer troubleshooting. Ability to perform root‑cause analysis of software issues. Proficiency with incident management tools. Experience in user support, training, or LAN administration. Understanding of SOE principles and concepts. Benefits Supportive and rewarding workplace culture focused on career growth and wellbeing. Bonus and wellness days after six months. 14 weeks of paid parental leave. Up to four paid volunteer days per year. Exclusive discounts on health insurance, travel, entertainment, and more. Salary packaging options such as car leasing and superannuation. Free and confidential Employee Assistance Program. How to Apply Before submitting your application, ensure your resume highlights relevant experience and achievements to help your application stand out and avoid being overlooked. #J-18808-Ljbffr
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Euc Engineer
vor 2 Wochen
Darwin, Österreich Nec Smart Cities VollzeitEUC Engineer Company: NEC IT Solutions Australia Pty Ltd (NEC Smart Cities) Location: Darwin, Northern Territory, AU Employment type: Full-time Seniority level: Mid-Senior level Job function: Engineering & Information Technology Industry: Telecommunications Job Overview We're looking for an experienced EUC Engineer to deliver exceptional software support to...
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EUC Engineer — Windows Desktop Support Specialist
vor 2 Wochen
Darwin, Österreich Nec Smart Cities VollzeitA leading technology company seeks an experienced EUC Engineer to provide exceptional software support in Darwin. You will leverage enterprise tools and deliver Tier 1/2 support for PC and software issues in a Windows environment. Ideal candidates have strong knowledge of Microsoft Windows and Office suite, along with experience in desktop troubleshooting....
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EUC Engineer: Windows IT Support
vor 2 Wochen
Darwin, Österreich NEC Smart Cities VollzeitA leading technology firm in Darwin is seeking an experienced EUC Engineer to deliver top-notch software support. You will troubleshoot PC issues in a Windows environment and provide user training. The ideal candidate has service desk experience, strong Windows and Office knowledge, and can perform root-cause analysis. Enjoy a supportive workplace culture...
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Euc Engineer
vor 1 Woche
Darwin, Österreich Nec Smart Cities VollzeitA leading IT solutions provider in Darwin is looking for an experienced EUC Engineer to provide exceptional software support to users. The ideal candidate will have expertise in troubleshooting PCs in a Windows environment and strong knowledge of the MS Office suite. This role emphasizes a seamless service delivery within established SLAs, and offers an...
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EUC Engineer
vor 4 Wochen
Darwin, Österreich NEC Global VollzeitAbout the role The purpose of this role is to provide support and software delivery for the users within the environment, via the use of telephone, remote access functionality, and the use of enterprise tools to deliver service to end users within agreed Service Level Agreements (SLA). The role has a particular focus on assuring accurate ticket information...
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Euc Engineer
vor 2 Wochen
Darwin, Österreich Nec Corporation VollzeitOverview The purpose of this role is to provide support and software delivery for the users within the environment, via the use of telephone, remote access functionality, and the use of enterprise tools to deliver service to end users within agreed Service Level Agreements (SLA). The role has a particular focus on assuring accurate ticket information is...
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EUC Engineer
vor 2 Wochen
Darwin, Österreich NEC IT Solutions Australia Pty Ltd VollzeitAbout the role The purpose of this role is to provide support and software delivery for the users within the environment, via the use of telephone, remote access functionality, and the use of enterprise tools to deliver service to end users within agreed Service Level Agreements (SLA). The role has a particular focus on assuring accurate ticket information...
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EUC Windows Desktop Support Engineer
Vor 6 Tagen
Darwin, Österreich Nec Australia VollzeitA technology solutions provider in Darwin is seeking a qualified team member to support users through effective software delivery and technical assistance. The role involves logging accurate ticket information, providing support escalation, and troubleshooting Windows PCs. Candidates should have experience in a Service Desk environment and familiarity with...
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EUC Engineer — End-User Support
vor 1 Woche
Darwin, Österreich NEC Global VollzeitA leading technology solutions provider in Darwin is seeking a Service Desk Support professional. The role involves providing software delivery and technical support, ensuring effective communication with end users, and troubleshooting PC issues. Candidates should possess strong experience in a Service Desk role and expertise in Windows environments. The...
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EUC Engineer
Vor 6 Tagen
Darwin, Österreich Nec Australia VollzeitA technology solutions provider is seeking a qualified team member in Darwin, Australia to support users through effective software delivery and technical assistance. The role involves logging accurate ticket information, providing support escalation, and troubleshooting Windows PCs. Candidates should have experience in a Service Desk environment and...