Security Operations Centre

Security Operations Centre (SOC) Specialist Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband, and digital solutions. The Security Operations Centre (SOC) Specialist plays a critical role in delivering industry‑leading security management, monitoring, and support services for Optus Enterprise and its clients. This position focuses on implementing and operating security monitoring solutions, addressing emerging threats, conducting dark web monitoring, and reviewing technical infrastructure and designs. It is a hands‑on technical role involving configuration changes and detailed analysis of security data and products. Working within the Technical Operations group, the specialist will engage with internal and external stakeholders to provide insights and recommendations on security decisions, support operational environments, and contribute to broader information security initiatives. Qualifications & Requirements 3–5 years’ experience in security operations. Strong analytical and problem‑solving skills; thorough and detail oriented. Preferred certifications such as CISSP, CISM, or CRISC. Advanced knowledge and hands‑on experience with SIEM technologies (especially Splunk), including logging, monitoring, triage, alert reporting, and use‑case development. Solid background in day‑to‑day security operations, incident classification, investigation, remediation, and familiarity with frameworks like NIST, PSPF, and Australian ISM. Experience with security tools such as Tenable, Symantec Endpoint Protection, Firepower IPS/IDS, vulnerability management, network security, and endpoint protection systems. Solid grasp of cloud platforms (AWS, Azure, GCP), awareness of ISO 27001 and SOC2 standards, and experience supporting audits. Ability to analyse data for insights, develop security documentation, and contribute to delivery and project engagements; scripting knowledge for reporting is desirable. Responsibilities Investigate complex cases by correlating patterns from SIEM platforms (e.g., Splunk, DEVO) and other security data sources to identify threats and anomalies. Configure, manage, upgrade, and maintain SIEM platforms; develop and tune use cases, alerts, dashboards, and reports to improve detection capabilities. Create, document, and refine processes for handling and monitoring security solutions, ensuring operational efficiency and compliance. Collaborate with technical teams to onboard logs, baseline detection thresholds, and enhance threat detection methods. Configure, manage, upgrade, and maintain Cloud Web Proxy platforms (e.g., Zscaler). Participate in security incident response processes, including red team exercises; proactively resolve issues to prevent recurrence. Develop reporting frameworks, deliver operational security reports, and regularly meet with account and security teams to review risks, incidents, and improvements. Work with SIEM vendors for support issues and provide observations and recommendations to internal stakeholders to strengthen security posture. Benefits Competitive remuneration and employee discounts, including $80 monthly credit and 25% off Optus products. Flexible working arrangements with opportunities to work three days in the office, two days remote or home. Vibrant, collaborative office campus with cafes, convenience store, chill‑out zones, GP, post office, gym and on‑site childcare centre. Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you. Carer‑neutral paid parental leave of up to 16 weeks. Development opportunities with Optus U’s industry‑focused micro‑credentials, developed with La Trobe and Macquarie Universities. Employee‑led networks and diversity initiatives (Culture Connect, Elevate Women, Disability Network, Express Yourself). Wellbeing support: free access to counselling and support services 24/7, in‑person, by phone, SMS, or video. Diversity & Inclusion Optus values diversity and is committed to providing an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural, and linguistic backgrounds, individuals with a disability, individuals who are part of the LGBTQIA+ community, and Indigenous Australians. We provide accessible recruitment process and accommodations upon request. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Management and Manufacturing Industry Telecommunications Location Silverwater, New South Wales, Australia Referrals increase your chances of interviewing at Optus by 2x. #J-18808-Ljbffr