Care Advisor
Vor 5 Tagen
We Care Staffing Solutions is a registered provider of NDIS, DVA, and In-Home Support Services, proudly delivering high-quality, person-centered care across Australia since 2012. Our commitment is to empower individuals to live with dignity, independence, and choice by connecting them with compassionate, qualified professionals. By joining our team, you’ll become part of a compassionate community that puts people first — supporting both our clients and our staff every step of the way. About the Role We are seeking an experienced and empathetic Care Advisor to oversee the delivery and coordination of high-quality aged care services across our In-Home Support programs. As a Care Advisor, you will be the primary point of contact for clients receiving home support services. You’ll conduct assessments, develop personalised care plans, coordinate services, and ensure each client receives safe, high-quality support aligned with their goals and preferences. In this role you are expected to work with older clients and their families to assess needs, coordinate services, and ensure support plans are both effective and sustainable. By providing person-centred guidance and care coordination, you will help us empower seniors to live with dignity and independence within our communities. Duties and responsibilities include, but are not limited to: Conduct client intake assessments and identify individual needs, risks, and goals Case manage client’s care services, including in-home and community services, products and assistive technology Develop and review person-centred support plans Coordinate and schedule services such as personal care, domestic support, community access, social care or allied health services Monitor and optimise care packages within budget to ensure sustainable service delivery Maintain high-quality documentation, case notes, and incident reports to meet reporting and legislative requirements Build strong relationships with clients, families, and external healthcare providers The ideal candidate will have experience and skills as follows: At least 3-5 years of experience within the Community Care, Aged Care Packages, or In-Home Support Services Strong knowledge of Aged Care Quality Standards, CHSP & HCP funding, case management, and care coordination Demonstrable experience in case management of government funded packages, community resources, and relevant legislation in the provision of aged care services Proficient with aged care portals and care management systems (e.g., My Aged Care) Relevant tertiary qualification in Nursing, Social Work, Allied Health, Aged Care or related field Current Police Check (within the last 6 months) Full Working Rights NDIS Check (preferred) Why Join Us? Friendly, supportive, and inclusive work environment Be part of a successful and growing national organisation Opportunities for professional growth and career progression Make a meaningful impact in the lives of clients and their families Play a key role in shaping high-quality, person-centred services #J-18808-Ljbffr
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