Digital Insights Business Partner

Since 7-Eleven Australia has joined 7‑Eleven International to be part of the biggest retail network across the world, represented in 20 countries with over 84,000 stores. We have big growth plans in Australia and a lot of opportunity for someone who wants to be part of an ever‑growing retailer with a global footprint. Why Join Us? Vibrant open office in Richmond. Work in a dynamic, collaborative space that sparks creativity. Work Your Way. Enjoy the perfect balance of remote flexibility and in‑office collaboration—get the best of both worlds. Make a Difference. Take a paid day off each year to volunteer for a cause you’re passionate about. Fuel Your Day. Enjoy free 7‑Eleven coffee and snacks in the office—because great ideas start with great coffee. Family Comes First. Get up to 15 weeks of paid parental leave for both primary and secondary carer, so you can focus on what matters most. Stay Social & Connected. Join our Social Club and Open Committee for regular events, celebrations, and fun activities. Grow Without Limits. Access unlimited LinkedIn Learning courses and invest in your personal and professional development. Our Team Join our Research, Analytics & Data Science team where data, insight and innovation help shape the future of 7‑Eleven in Australia. We’re redefining convenience, rethinking store formats, evolving our food offerings, personalising digital experiences and fostering data‑driven growth. In the Digital Business Partner role, you’ll find yourself at the intersection of our digital, loyalty, eCommerce and marketing teams, translating data into strategic insight that drives customer engagement, business growth and product innovation. You’ll collaborate with experts across the Research, Analytics & Data Science team, as well as the broader business, acting as the key connector between our digital strategy and insights capability. If you’re looking for that rare role where your work influences strategy, drives growth, and helps build what’s next, this is it. Read on to see if it’s the right fit, we’d love to hear from you. Role Purpose As our Digital Insights & Analytics Business Partner, you’ll own and deepen our strategic relationships with the 7‑Eleven digital, loyalty and eCommerce areas. You’ll proactively identify where insights can shape business decisions, ensuring digital experiences, campaigns and products are informed by robust data, experimentation and performance analysis. You’re both a storyteller & strategist, using your analytics expertise to guide our teams towards better questions, stronger hypotheses and evidence‑based decision‑making. The role will deliver research and analytics across our digital ecosystems, as well as work closely with the Digital area’s leadership to ensure we stay connected to the strategic ambitions. What You’ll Do Act as strategic liaison between the Digital teams and the broader RADS and insight function – ensuring alignment between business priorities and our resourcing and focus areas. Translate digital performance, customer and behavioural data into actionable insights that inform strategy, product and marketing. Own and continuously enhance our digital and loyalty insight programmes including strategic planning, reporting, segmentation and optimisation. Deliver analytics around pricing, promotions, offers, marketing activity and customer behaviour. Identify and frame new insight opportunities, bringing the voice of the customer and evidence‑based thinking to your every day. Champion our analytical craft internally by contributing to working groups that evolve our methods, programmes and best‑practice principles. Develop and own the insight interaction framework for digital, including reporting strategy, cadences, communication plans and presence at key business forums. Support strategic tasks such as agency procurement, budget management and capability building across the insights area. What You Bring To The Table 10+ years in research and analytics with a focus on digital ecosystems, loyalty programmes and delivery channels (eCommerce). Strong grasp of digital ecosystems and analytics approaches. Proficiency in SQL, Power BI and digital analytics platforms (e.g. Adobe, GA4, CDP / CRM tools and experimentation platforms). Exceptional storytelling and communication skills – you translate complex data into clear narratives and recommendations. Highly collaborative mindset, thrives in agile & cross‑functional environments. Strategic curiosity, a genuine interest in how and why consumers behave the way they do, and how digital channels, experiences and data can shape business growth. Experience working in the digital space in retail, FMCG or multi‑channel consumer environments preferred. At 7‑Eleven, Our People Are at the Heart of Everything We Do We are committed to creating a workplace that fosters inclusion and celebrates diversity. We stride to make every single 7‑Eleven team member feel heard, valued and respected no matter who they are or what diverse characteristics reflect their unique identity. We are proud to be a Diversity Council Australia Inclusive Employer, Bronze Accredited with the Australian Workplace Equity Index. At 7‑Eleven, we are committed to ensuring that all prospective employees have the opportunity to perform at their best throughout our recruitment process. If you require any adjustments to support an inclusive and accessible experience, please contact us for a confidential discussion at… Please note, this email is strictly for adjustment requests related to the recruitment process. Other inquiries sent to this mailbox will not be actioned. To find out more about our current opportunities follow us on LinkedIn or view our careers page. #J-18808-Ljbffr