Front of House Guest Services – Luxury Beauty

vor 2 Wochen

City of Melbourne, Österreich Beauty On Rose Vollzeit

Front of House Guest Services – Luxury Beauty & Wellness Destination FRONT OF HOUSE RECEPTIONIST / GUEST SERVICES Beauty On Rose – Essendon North Do you have a Beauty Therapy Diploma and a passion for connecting with people? Beauty On Rose is seeking a polished and experienced Front of House Receptionist / Guest Services superstar. This role is perfect for someone who loves making clients feel special, enjoys recommending treatments and skincare, and thrives in a fast‑paced luxury salon environment. About Us Beauty On Rose is one of Melbourne’s most exclusive Beauty & Wellness destinations. Located in Essendon North, we are a large, luxurious and high‑performing salon that delivers an elevated First Class Experience across skin, spa, beauty and wellness. Due to continued growth, we are expanding our Guest Services team and seeking a suitably qualified candidate to join us in this pivotal Front of House role. What You’ll Be Doing Managing appointments and guest bookings using Shortcuts POS Handling a high volume of calls and client enquiries Recommending treatments and skincare to support client results Providing exceptional customer service from check‑in to check‑out Retail sales and upselling Opening / closing procedures, cash handling and end of day balancing Ensuring guest flow and salon operations run smoothly To be successful you will have A Diploma of Beauty Therapy (completed) — not currently studying Experience using Shortcuts is essential Exceptional communication skills & client rapport Impeccable presentation, warmth and professionalism High level organisation and the ability to work under pressure Flexible availability — must be able to work 2 late nights until 8pm + Saturdays 9–3pm Why Join Us Work in Melbourne’s leading luxury Beauty & Wellness destination Use your Beauty Therapy knowledge in a guest‑facing role that values your expertise Career progression into Management is available for the right person What We Offer Flexible hours Inspiring, supportive team culture Ongoing education & regular training Excellent incentives Generous discounts on retail & treatments Free onsite parking If you thrive in a high-end environment where presentation, communication and client care is everything — we want to meet you. APPLY NOW #J-18808-Ljbffr

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