Support Officer

Australian Gas Infrastructure Group – Thomastown VIC Australian Gas Infrastructure Group (AGIG) owns, operates and invests in infrastructure which delivers gas to more than two million homes and businesses, and is one of the largest gas infrastructure businesses in Australia. AGIG manages distribution networks, transmission pipelines and storage capacity. AGIG recently grew to over 1300 employees. We also manage a large contractor workforce, who provide both specialist and operating and maintenance services on AGIG’s gas distribution networks. Our business is actively participating in the energy transition by delivering the natural gas needed today and advancing solutions for the future. Our Net Zero goal and emissions reduction targets outline our ongoing commitment to a sustainable energy future. We know that to deliver our net zero goal in a timely, affordable and reliable way for all customers, a diverse range of energy supply is needed. We will continue to work with customers and stakeholders to deliver and develop the energy infrastructure solutions essential to lowering emissions – including through natural gas, renewable gas and carbon capture and sequestration solutions. About the Opportunity We now have an exciting opportunity available for a Support Officer to join our Operations team in Thomastown VIC, Eagle Farm QLD or Kidman Park SA, on a fixed term contract until June 2026. Reporting to the Team Leader Support, you will be responsible for a range of administration activities that support Networks Planning & Scheduling to deliver a safe and efficient field work allocation. Key Responsibilities Support Planning & Scheduling activities to ensure the safety and efficiency of the Networks operation in compliance with industry regulation. Support the processing and the appropriate responses to customer complaints. Liaise with Supervisors on damages, leaks and mains replacement programs to ensure the correct equipment, permits and services are organised. Manage requests for Site Watch activities and send requests to the Schedule. Organise internal and external permits, traffic management activities, materials and appointments. About You Quality experience in a comparable administration role. Experience in the gas or utilities industry would be desirable. Maximo knowledge or similar works management systems. Intermediate Excel and strong accuracy. What We Offer We are proud to be recognised as an inclusive employer by Diversity Council Australia, and our commitment to diversity and inclusion has earned us recognition in . Join us to be part of a team that values and celebrates differences, ensuring that everyone’s voice is heard and respected. AGIG is proudly recognised by WORK180 as a committed and supportive employer of choice for women, reflecting our dedication to creating a diverse, inclusive, and equitable workplace. Dive into a culture that supports the community through the Community Partnerships Program: with 2 paid volunteer leave days across the year, join a team that has dedicated over 1,900 volunteer hours, and collectively raised more than $100,000 through donations, fundraising and our dollar matching program. A range of flexible working arrangements and leave options, including three additional leave days and the option to purchase two weeks of additional leave each year. 20 weeks paid parental leave for primary carer. Professional Development opportunities to support your career growth. Wellbeing and Inclusion program including Employee Assistance Program, annual flu vaccinations and access to free annual health checks. Join in on social activities through our AGIG Social Club. Range of rewards and recognition activities across the company. Salary Continuance Insurance. AGIG is committed to a workplace that promotes and recognises the diversity of its employees and the broader community that we serve by applying the principles of equity, fairness and transparency. A diverse and inclusive workplace is consistent with achieving AGIG’s values of Trust, Accountable, Care and One Team. Interested in this opportunity but unsure of meeting all the requirements? If this role excites you, we strongly encourage you to apply – your unique skills and experience could be exactly what we need We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island peoples, people from culturally diverse backgrounds and people with disabilities. As part of the recruitment process, candidates will be required to undertake background checks which include reference checks, police check and a pre-employment medical. Applications Close: 4.00pm AEST – Wednesday, 17 Dec, 2025. #J-18808-Ljbffr