Senior Customer Dispute Resolution Leader — Flexible Work

A leading insurance provider seeks an experienced Customer Dispute Resolution Manager in Brisbane. This role involves managing the end-to-end complaints process and providing insights to improve customer experiences. The ideal candidate has over 3 years in dispute resolution, strong communication skills, and a background in general insurance products. A...

Number of Positions Available : 1 NTI Reference Number : CDRM_QLD_25 Work Type : Full time We have an exciting opportunity for an experienced and proactive Customer Dispute Resolution Manager to lead NTI's complaints and dispute resolution framework and support outstanding customer experience across our Claims business. Ideally this role will be based in...

We have an exciting opportunity for an experienced and proactive Customer Dispute Resolution Manager to lead NTI’s complaints and dispute resolution framework and support outstanding customer experience across our Claims business. Ideally this role will be based in Brisbane, however we are open to considering Sydney or Melbourne locations for the right...

A leading energy provider in Melbourne is seeking a Dispute Resolution Operations Lead to shape the management of complex customer and regulatory matters. The successful candidate will lead a high-performing team while ensuring timely and compliant resolution of complaints. Previous experience in dispute resolution and demonstrated leadership skills are...

A leading insurance company is seeking an experienced Customer Dispute Resolution Manager to oversee the complaints process and enhance customer experience. The role, based in Sydney, Melbourne, or Brisbane, focuses on managing complex disputes, driving improvements, and coaching staff to achieve excellence in service delivery. Ideal candidates will have...

Number of Positions Available: 1 NTI Reference Number: CDRM_QLD_25 Work Type: Full time We have an exciting opportunity for an experienced and proactive Customer Dispute Resolution Manager to lead NTI’s complaints and dispute resolution framework and support outstanding customer experience across our Claims business. Ideally this role will be based in...

Join to apply for the Dispute Resolution Operations Lead role at AGL . About the role As a leader within the Dispute Resolution function, you will play a pivotal role in shaping how AGL manages complex customer and regulatory matters. You'll guide and empower a team of Investigation Officers, driving strong performance, engagement and a culture of...

Join to apply for the Senior Dispute Resolution Specialist role at icare NSW Permanent Opportunity as a Sr Dispute Resolution Specialist with icare. Hybrid working environment, office in Sydney CBD. Starting salary offered : $149,739. About the Role Receive, respond, manage and effectively resolve complex complaints and disputes raised by internal and...

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Dispute Resolution Specialist Allianz Brisbane, Australia Job Scope To manage and resolve internal disputes, ensuring fair and timely outcomes. This role involves investigating complaints, analysing evidence, and communicating with stakeholders to reach resolutions that align with company policies and regulatory requirements. Key Responsibilities Complaints...