Dispute Resolution Leader | Customer Operations

Join to apply for the Dispute Resolution Operations Lead role at AGL . About the role As a leader within the Dispute Resolution function, you will play a pivotal role in shaping how AGL manages complex customer and regulatory matters. You'll guide and empower a team of Investigation Officers, driving strong performance, engagement and a culture of...

**Join the change. Electrify your future!**We've been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services. Now, we're moving towards a sustainable future through electrification and investing in renewable energy—and we’d like you to join us. Whether you're on-site, in the office, or somewhere in between, you'll...

Join the change. Electrify your future! We've been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services. Now, we're moving towards a sustainable future through electrification and investing in renewable energy-and we'd like you to join us. Whether you're on-site, in the office, or somewhere in between, you'll find...

Number of Positions Available : 1 NTI Reference Number : CDRM_QLD_25 Work Type : Full time We have an exciting opportunity for an experienced and proactive Customer Dispute Resolution Manager to lead NTI's complaints and dispute resolution framework and support outstanding customer experience across our Claims business. Ideally this role will be based in...

We have an exciting opportunity for an experienced and proactive Customer Dispute Resolution Manager to lead NTI’s complaints and dispute resolution framework and support outstanding customer experience across our Claims business. Ideally this role will be based in Brisbane, however we are open to considering Sydney or Melbourne locations for the right...

Number of Positions Available: 1 NTI Reference Number: CDRM_QLD_25 Work Type: Full time We have an exciting opportunity for an experienced and proactive Customer Dispute Resolution Manager to lead NTI’s complaints and dispute resolution framework and support outstanding customer experience across our Claims business. Ideally this role will be based in...

A leading insurance company is seeking an experienced Customer Dispute Resolution Manager to oversee the complaints process and enhance customer experience. The role, based in Sydney, Melbourne, or Brisbane, focuses on managing complex disputes, driving improvements, and coaching staff to achieve excellence in service delivery. Ideal candidates will have...

The Role As Afterpay's Dispute Resolutions Specialist, you will report to the Dispute Resolutions Team Leader and handle and resolve customer and merchant disputes in a fair, transparent and timely manner. You will be the key point of contact within our Customer Service team for all escalated disputes and will be closely involved in the complaint lifecycle...

A leading insurance provider seeks an experienced Customer Dispute Resolution Manager in Brisbane. This role involves managing the end-to-end complaints process and providing insights to improve customer experiences. The ideal candidate has over 3 years in dispute resolution, strong communication skills, and a background in general insurance products. A...

Head of Service Operations (Dispute Resolution) Join to apply for the Head of Service Operations (Dispute Resolution) role at Energy and Water Ombudsman (Victoria) (EWOV) Head of Service Operations (Dispute Resolution) Join to apply for the Head of Service Operations (Dispute Resolution) role at Energy and Water Ombudsman (Victoria) (EWOV) Get AI-powered...