Senior Case Manager Level 2

vor 2 Wochen

Adelaide, Österreich Allianz Popular SL. Vollzeit
SENIOR CASE MANAGER - PERSONAL INJURY I ADELAIDE, SAAt Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.Let’s care for tomorrow, so we can create a better future together, for everyone.We are currently seeking to recruit experienced Case Managers at an exciting time of growth for our businessYou will be responsible forProactive management of your own CTP claims portfolio from lodgement to finalisation.Maintain a focus on strategic collaboration and case management at all times to maximise return to work and return to health outcomes for claimantsCompliance focusBuildeffective working relationships with a variety of key stakeholders including legal representatives, medical professionals and rehabilitation providers to drive successful outcomesAssess claims for reasonable and necessary treatment and rehabilitation requirements.Assess and manage injury needs of claimants, handle correspondence regarding CTP benefits, treatment and rehabilitation and analyse/interpret medical reports and other information.About youExcellent customer service and communication skillsStrong negotiation and conflict resolution skillsTime management skills and a proactive approachAbility to take ownership of assigned tasksUnderstanding of a compliance and target driven environmentStrong analytical and problem solving skillsPrevious CTP Claims experience (minimum 3 years)What's on offerBe part of a team that’s open-minded, supportive, and genuinely focused on customer outcomesA sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to workCentrally located state of the art working environment – One Festival TowerAn employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote workingAccess to over 10,000 on-demand learning resources and programs, to support you in taking control of your career developmentinsurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-beingInitiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus schemeThe opportunity to take part in our Employee Share Purchase Program- own a piece of your employerAbout AllianzAt Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.Adjustments and supportIf you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out for a confidential conversation.

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