Reception Team Leader

Vor 7 Tagen


Council of the City of Sydney, Österreich Royal Rehab Group Vollzeit

About Us At Sargood on Collaroy, we’re redefining health and wellbeing within the Royal Rehab Group, a leading charity with 125+ years of innovation in rehabilitation and community support services. Located on Sydney’s beautiful Northern Beaches, Sargood on Collaroy is a world‑first resort purposebuilt for people living with Spinal Cord Injury. We provide short‑term accommodation, accessible holidays, allied health services and world‑class facilities for guests and community clients. About The RoleJoin our dedicated team at Sargood on Collaroy as our Reception Team Leader . In this pivotal role you’ll lead and inspire the Guest Services team, support daily operations and uphold exceptional service standards.Key Responsibilities Lead and manage the front‑of‑house and guest services team. Oversee end‑to‑end booking administration and NDIS bookings. Execute funding requirements and ensure compliance. Process and report accounts payable, receivable and financial reporting. Deliver exceptional guest experiences from inquiry to post‑stay feedback. Maintain bookkeeping, accounts and contractor coordination. About You We seek a self‑motivated, friendly individual with leadership skills and a passion for guest experience. Essential Criteria Minimum 2 years experience in a front‑of‑house role within accommodation, hospital admissions or clinic setting. Experience working with NDIS. Strong administration, customer service and month‑end reporting skills. Effective interpersonal, communication and detail orientation. Computer literate, intermediate Microsoft Office knowledge. Leadership skills to manage and support the Guest Services team. Royal Rewards Salary packaging to increase take‑home pay. Fitness Passport, HCF Private Health Insurance discounts. Maxxia Rewards discounts and competitive remuneration. Career growth, flexible work arrangements and supportive leadership. Employee Assistance Program and inclusive culture. EEO Statement We encourage applications from all members of our community, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people with disability, and those from culturally and linguistically diverse backgrounds. All successful applicants will undergo pre‑employment checks. Further Enquiries Jessica Allen, Head of Operations – Sargood on CollaroyPhone: Email: #J-18808-Ljbffr


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