Reception Manager

vor 3 Wochen

Council of the City of Sydney, Österreich World Gym Vollzeit

We are seeking a Reception Manager at World Gym Gregory Hills Become a key contributor to the success of World Gym Gregory Hills in this dynamic and hands‑on leadership role. As Reception Manager, you will oversee all levels of customer service, lead a vibrant reception team, and ensure our members’ experience is second to none. You will manage front‑of‑house operations, train and support staff, and collaborate closely with the Club Managers & Marketing Team to drive overall club performance, including retail and service targets. A minimum of two years of experience in the fitness industry is essential. Responsibilities: Driving front‑of‑house sales across the Pro Shop and Barbell Café Achieving and exceeding monthly sales KPIs Applying strong knowledge of supplements and retail products Demonstrating passion for nutrition, health, and fitness Performing administrative duties with accuracy and efficiency Working collaboratively with the reception team to meet KPIs Maintaining high standards of visual merchandising Upselling products and services Conducting reporting and data review to support decision‑making What we are looking for: A vibrant, customer service driven individual with proven sales experience and is comfortable being the face of our gym, both in‑club & online. Qualifications: Proven leadership experience Experience managing a large team Ability to thrive in a high‑volume, fast‑paced environment Strong understanding of systems, processes, and customer service best practices Minimum 2 years of experience in the fitness industry A genuine passion for health and fitness A positive attitude and enjoyment of fun, energetic workplace culture Comfort and confidence in appearing in social media and marketing videos (a fundamental requirement of this role) What’s in it for you? A positive, supportive, and upbeat workplace culture Opportunities for career development and advancement Competitive salary Ongoing training and support Regular feedback and performance development Stable position with consistent working hours Complimentary passport gym membership If you’re passionate about health and fitness and ready to help take our club to the next level, we’d love to hear from you To apply, please submit your application through Seek only and include a cover letter outlining why you would like to join the World Gym Gregory Hills team. We are shortlisting for the perfect fit, and applications will close on 15 December 2025. Be careful – don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr

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