![insurance & care NSW](https://media.trabajo.org/img/noimg.jpg)
Service Coordination Officer
vor 2 Wochen
icare is seeking a Service Coordination Officer to ensure cost-effective services are coordinated to meet participant’s needs and scheme objectives
Permanent contract with a 35 hour working week
17.5% annual leave loading and flex leave
Hybrid working environment, offering starting salary of $93,295
About the Role
In this role you will monitor and manage a caseload of lower complexity/activity participants to ensure appropriate services are sourced, participant’s needs are reviewed and addressed in line with the Lifetime Care Guidelines or Workers Compensation Legislation.
You will also manage service approvals and payments for participants in accordance with agreed needs, assessments and plans through the online case management and financial management system.
Benefits
A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
17.5% annual leave loading
Comprehensive learning and development supportaligned to icare’s Core Capabilities.
Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
Access to our Employee Assistance Program
Duties
It’s an exciting time at icare where no two days are the same: as a
Service Coordination Officer you will:
Use a person-centred approach to assist in identifying and reviewing the needs of participants/workers across the later phases of recovery and community participation.
Facilitate supports to enhance each participants’/workers’ capacity to achieve their desired goals.
Work collaboratively with external case managers, health professionals and other key stakeholders to coordinate the most effective options to meet the treatment, care and support needs of the participant/worker.
Apply critical reasoning and thinking within a decision-making framework regarding approving recommendations and funding for reasonable and necessary/reasonably necessary treatment, care and support within agreed functional delegations.
Adhere to the KPI’s that monitor and measure key areas of the role.
Keep abreast of and understand the legislative framework and Guidelines and how these contribute and impact the decision-making framework.
Work collaboratively with all teams across Lifetime Schemes, in the management of disputes and complaints and have an awareness of continuous improvement systems to drive quality and consistency in decision making
Identify and participate in own professional development opportunities to build skills and knowledge regarding severe injury management
Skills & Experience
Experience in the health or disability sector, or, experience in injury or illness case management, or, completion, or near completion of an allied health or disability tertiary qualification
Knowledge of a person centred approach to service delivery
An understanding of the needs and perspectives of people with disabilities.
An ability to understand and interpret critical information to inform decision making.
Good communication skills – ability to build rapport and communicate, create and nurture effective working relationships with all stakeholders.
Ability to set clear expectations and engage in difficult conversations in a simple and empathetic manner.
Ability to travel within NSW and possibly interstate depending on the Region.
A current driver’s licence.
Compliance with Pre-employment checks (including Working With Children Check)
Culture
We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.
About the Company
We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities.Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.
For more information about icare visit our
website
icare operates a direct sourcing model so no agency introductions will be accepted
We are aCircleBackInitiative Employer – we commit to respond to every applicant
A talent pool may be created through this recruitment process.
Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.
#J-18808-Ljbffr
-
People Service Officer
vor 2 Wochen
The Hill, Österreich Aruma VollzeitWe are seeking a dedicated, bold, and resilientPeople Service Officerto be the first point of contact for internal and external customers for the broader People Learning & Culture Team (PLC) team. Reporting to the People service Manager, you will provide effective administrative support to People Service Centre, as required.Your responsibilitiesAssist in the...
-
Intake officer
Vor 7 Tagen
The Hill, Österreich Manpower Australia VollzeitPosition PurposeOur client, a leading provider who is devoted to worker's wellbeing, require an intake officer for their Newcastle location. The intake officer will be the first point of contact for the Employee Assistance Program (EAP) clients, and to take down their information, allocate a counsellor and book in first appointments.Responsibilities:Answer...
-
Quality Officer
vor 1 Monat
The Hill, Österreich UGL Pty Limited VollzeitJob Description - Quality Officer (259566)Quality Officer-259566Exposure to large transport projectsTier 1 Services organisationExcellent salary package & career opportunitiesWe’re moving Australia forward and we want you to move with us.We believe success and value are driven by real teams where everyone has a role to play.Our people work on challenging...
-
Quality Officer
vor 3 Wochen
The Hill, Österreich UGL Pty Limited VollzeitJob Description - Quality Officer (259566)Quality Officer-259566Exposure to large transport projectsTier 1 Services organisationExcellent salary package & career opportunitiesWe’re moving Australia forward and we want you to move with us.We believe success and value are driven by real teams where everyone has a role to play.Our people work on challenging...
-
Maintenance Officer
vor 2 Wochen
The Hill, Österreich BaptistCare NSW & ACT VollzeitPermanentFull Time PositionIncrease yourtake home pay withSalary Packaging(claim up to $18,550 tax free salary)conditions applySalary Range $23.97 - $27.07(depending a qualifications & experience)+ super + salary packagingAbout your new role:At BaptistCare, our focus is on our residents. Reporting to the Maintenance Team Lead, we have an exciting opportunity...
-
Officer - Security
Vor 5 Tagen
The Hill, Österreich Compass Group Pty Limited VollzeitSecurity Guard - casualMedirest recognises the importance of providing a flexible, individually tailored local service to meet the specialist needs of our clients in hospitals and senior living facilities. We believe that going the extra mile isn’t the exception, it’s the expectation.Medirest provides food, hospitality and support services to residents...
-
Lifestyle Officer | Warabrook
vor 1 Monat
The Hill, Österreich BaptistCare NSW & ACT VollzeitLifestyle Officer | Part Time | WarabrookAbout BaptistCare Warabrook Aged Care FacilitySet amongst picturesque gardens and a host of convenient amenities, the Warabrook Centre is located in the suburb of Warabrook in Newcastle.As a well-established centre that supports 153 residents, Warabrook’s trained staff provide kind, friendly and personalised...
-
Accounts Receivable Officer
vor 1 Monat
The Hill, Österreich Supaloc Steel Building Systems VollzeitNewcastle, Newcastle, Maitland & Hunter NSWAccounts Receivable/Credit Control (Accounting)Join the leading new home builder in NSWJoin our experienced accounts receivable team in this rewarding roleHoneysuckle office | Full time opportunityThe NEX Building Group is a diverse and expanding organisation with over 1,200 passionate employees. Our brand's purpose...
-
Chief Executive Office
vor 1 Monat
The Hill, Österreich Newy Tech People VollzeitJoin to apply for theChief Executive Officerrole atNewyTechPeople1 day agoBe among the first 25 applicantsJoin to apply for theChief Executive Officerrole atNewyTechPeopleSave this job with your existing LinkedIn profile, or create a new one.Save this job with your existing LinkedIn profile, or create a new one.Your job seeking activity is only visible to...
-
General Service Engineer
Vor 5 Tagen
Council of the City of Sydney, Österreich ClearCompany VollzeitService Engineer required to design coordination and manage installations across Mechanical, Electrical, Fire, and Security services.Job Title: Service Engineer for Data Centre Project Location: Sydney CDB Salary: Up to $150,000 Start Date: Immediate Overview: Our client is seeking a highly skilled Service Engineer to join their expanding team for a...
-
Service Coordinator
vor 4 Wochen
Council of the City of Ryde, Österreich STERIS Canada Corporation VollzeitSelect how often (in days) to receive an alert: At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.Position SummaryIn this role, you will be an integral member of our team with the responsibility and accountability for ensuring the...
-
Junior Hydraulic Engineer/Designer
vor 3 Wochen
The Hill, Österreich Wdegroup VollzeitCharlestown, Newcastle, Maitland & Hunter NSWWallace Design Group is an Established Design Consulting Firm specialising in Plumbing (Hydraulic), Fire, Waste & Water Infrastructure and Civil Design.Based in Charlestown, we are a strong team of consultants capitalising on the enthusiasm of youth and experience stretching over 50 years.We are dedicated in...
-
Junior Hydraulic Engineer/Designer
vor 2 Monaten
The Hill, Österreich Wdegroup VollzeitCharlestown, Newcastle, Maitland & Hunter NSWWallace Design Group is an Established Design Consulting Firm specialising in Plumbing (Hydraulic), Fire, Waste & Water Infrastructure and Civil Design.Based in Charlestown, we are a strong team of consultants capitalising on the enthusiasm of youth and experience stretching over 50 years.We are dedicated in...
-
Senior Hydraulic Engineer/Designer
vor 3 Wochen
The Hill, Österreich Wdegroup VollzeitCharlestown, Newcastle, Maitland & Hunter NSWWallace Design Group is an Established Design Consulting Firm specialising in Plumbing (Hydraulic), Fire, Waste & Water Infrastructure and Civil Design.Based in Charlestown, we are a strong team of consultants capitalising on the enthusiasm of youth and experience stretching over 50 years.We are dedicated in...
-
Senior Hydraulic Engineer/Designer
vor 2 Monaten
The Hill, Österreich Wdegroup VollzeitCharlestown, Newcastle, Maitland & Hunter NSWWallace Design Group is an Established Design Consulting Firm specialising in Plumbing (Hydraulic), Fire, Waste & Water Infrastructure and Civil Design.Based in Charlestown, we are a strong team of consultants capitalising on the enthusiasm of youth and experience stretching over 50 years.We are dedicated in...
-
Senior Environmental Consultant
vor 4 Wochen
The Hill, Österreich Geoscience Ireland VollzeitJob Details: Senior Environmental Consultant - Impact AssessmentFull details of the job.Job TitleVacancy NoVacancy NoVN3618Employment TypeEmployment TypePermanentContract TypeContract TypeFull-TimeAdvertJob DescriptionAbout the business and the roleSLR Consulting Australia Pty Ltd (SLR) is an international environmental consultancy with a globally recognised...
-
Senior Environmental Consultant
vor 3 Wochen
The Hill, Österreich Geoscience Ireland VollzeitJob Details: Senior Environmental Consultant - Impact AssessmentFull details of the job.Job TitleVacancy NoVacancy NoVN3618Employment TypeEmployment TypePermanentContract TypeContract TypeFull-TimeAdvertJob DescriptionAbout the business and the roleSLR Consulting Australia Pty Ltd (SLR) is an international environmental consultancy with a globally recognised...
-
Senior Tax Consultant
vor 2 Wochen
The Hill, Österreich Plastic Bottle Supplies Limited VollzeitJoin our team as a Senior Tax ConsultantThis is a full-time on-site role for a Senior Tax Consultant located in Greater Newcastle Area. The Senior Tax Consultant will be responsible for tax planning, tax compliance, tax audits, and tax law. The Senior Tax Consultant will also be responsible for providing high-quality tax and business advisory solutions to...
-
Senior Manager ESC
vor 2 Wochen
The Hill, Österreich Emery H.R. VollzeitSenior Manager ESG & Decarbonisation AdvisoryNewcastle, Newcastle, Maitland & Hunter NSWHealth, Safety & Environment (Mining, Resources & Energy)Full timeHighly attractive salary pkge will be negotiatedOur Client, who is an international specialist advisory firm to the mining sector, is seeking to appoint a Senior Manager ESG & Decarbonisation Advisory to...
-
Lawyer or Senior Associate
vor 2 Wochen
The Hill, Österreich Hall & Wilcox VollzeitLawyer or Senior Associate - Private ClientsPrivate Clients | NewcastlePermanent full-time orpart-time positionHybridworking; WFH and from modern, open plan offices. Weprovide WFH IT equipment plus reimbursement of up to $500 foradditional equipmentLearningand career development programs for all roles andlevelsFlexibleleave options and up to 26 weeks paid...