Sales Agent
vor 2 Wochen
home_work On-site Posted 1 day ago Petcover Aust Pty Ltd is seeking a motivated Sales Agent to join our dynamic claims team in Tullamarine, VIC. You will play a vital role in expanding our products and business within Australia. This full-time position offers an opportunity to contribute to the growth and success of our organisation. Purpose Upselling and cross selling the company’s products and services to existing customers via phone, including managing both inbound and outbound calls. Responsibilities and Activities Upsell and cross-sell products and services to existing customers through inbound and outbound telephone calls. Leverage the company’s systems and tools to meet sales targets within established service times. Identify sales opportunities from existing client quotes within 4-6 week campaigns. Qualify prospects by asking targeted questions and guiding them through the sales process from enquiry to policy confirmation. Inform management of potential areas for growth in product, service and education sales. Triage queries, identify next steps and direct enquiries to appropriate internal teams as required. Confidently explain product features, benefits, inclusions, exclusions, pricing and other insurance products. Convert warm leads and incomplete applications into active sales. Ensure all customer interactions, updates and policy details are logged accurately within CRM systems. Required Skills Excellent customer service and sales skills. Demonstrated ability to identify and meet customer needs through effective sales techniques. Excellent oral and written communication skills to interact with customers and internal teams effectively. Proficient in using computer systems and software to record sales activity. Strong interpersonal and teamwork skills. Ability to learn new information quickly. Strong resilience and grit. Ability to handle objections from customers. What we offer Opportunities for professional development and career advancement. A range of discounts on our pet insurance products. A friendly and inclusive company culture that celebrates diversity and fosters a sense of community. About us Petcover Aust Pty Ltd is a leading provider of innovative pet insurance solutions. With a strong focus on customer service and a deep commitment to the wellbeing of pets, we are passionate about helping pet owners navigate the complexities of caring for their furry, feathered, or scaled companions. Join our team and be a part of our mission to provide the best possible support and protection for pets across Australia. About Petcover This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about their culture and values before applying for the role. #J-18808-Ljbffr
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