Account Manager
vor 2 Wochen
We’re looking for a commercially minded Account Manager to join our fast‑paced, rapidly scaling team on the Gold Coast. In this role, you’ll drive restaurant success on the EatClub platform — optimising partner performance, strengthening retention, and contributing directly to portfolio revenue growth. This isn’t your standard AM role. You’ll consult on pricing strategy, operational improvements, data insights, and venue performance — driving changes that have a real impact on a restaurant’s bottom line. You’ll work closely with Sales, Marketing and Operations teams, reporting into a Regional Manager, and supporting venues across the Gold Coast. About EatClub EatClub is a fast‑growing Australian tech company helping restaurants unlock untapped revenue through dynamic pricing and AI‑driven promotional tools. Co‑founded by renowned chef Marco Pierre White and backed by global VC firms, we’re bringing hotel‑style yield management to the restaurant industry — helping venues fill empty seats during off‑peak times. Operating across Australia — including Sydney, Melbourne, Brisbane, Adelaide, Perth, Gold Coast and more — EatClub supports thousands of restaurants to increase profitability while giving diners access to incredible food at great prices. We’ve recently completed a major funding round, launched a powerful new product suite, and are expanding rapidly into new markets. It’s an exciting time to join. What You’ll Be Doing Manage a portfolio of Gold Coast restaurants as their trusted advisor Use platform data and insights to help venues optimise performance and maximise revenue Guide restaurants through setup, onboarding, activation and ongoing performance cycles Identify and drive commercial growth opportunities (feature adoption, integrations, marketing packages) Monitor venue performance and intervene early to support long‑term success Provide tailored support and build high‑trust, long‑term relationships Collaborate closely with Sales, Marketing, Product and Operations teams to enhance the partner experience Who You Are A natural communicator and relationship builder with strong commercial instincts Analytical and comfortable turning data into meaningful insights Thrives in a fast‑moving, high‑growth environment where no two days are the same Curious about food, tech, hospitality and how data can drive real‑world outcomes Proactive, organised and motivated to own outcomes for your venues What You’ll Need 1–3 years’ experience in Account Management, Customer Success or Sales Experience working to retention, satisfaction or revenue targets Excellent verbal and written communication skillsA collaborative, team‑first mentality Ability to work independently and manage your time effectively A car and licence (this is a field‑based role with regular travel to venues across the Gold Coast) Experience in hospitality, tech, or marketplaces is a bonus Stand Out With a Loom Video Want to rise to the top of the shortlist? Send us a 1–2 minute Loom video telling us: Your favourite venue on EatClub and why Why restaurants should be excited to join EatClub Why you want to join our team We can’t wait to meet you #J-18808-Ljbffr
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