Customer Service Officer
vor 3 Wochen
Customer Service Officer Join to apply for the Customer Service Officer role at Probe CX. About the role We’re on the lookout for multiple Customer Service Officers to join our Melbourne Contact Centre on a full‑time basis. Every interaction can make a real difference in a person’s life. Day in the life of a Customer Service Officer Deliver exceptional customer service experiences in a dynamic inbound/outbound contact centre environment. Become a trusted resource, providing comprehensive information on government programs and processes with an in‑depth knowledge base at your fingertips. Consistently maintain a positive, empathetic, and professional approach in every interaction. Master complex enquiries, leveraging your in‑depth knowledge and sharp problem‑solving skills. Accurately capture customer details and log interactions in our intuitive CRM system. Your skills to pay the bills Excellent communication and interpersonal skills, with the ability to build rapport with customers. Strong problem‑solving & critical thinking abilities to address customer queries effectively. Commitment to delivering impressive customer service experiences. Flexible & adaptable to changing priorities in a fast‑paced environment. Computer proficient (and keen to develop further – we have a comprehensive resource library to help you). The must‑haves Must be an Australian Citizen. Be 18 years of age at a minimum. Availability to work rotating shifts Monday to Friday between 8:00 am to 8:00 pm. What’s in it for you Financial & non‑financial incentives – we celebrate & reward our team members in a high‑performance culture. Career growth – internal career pathways in a global footprint. Health & well‑being – wellness program and a 24/7 personal safety and support service. Employee discounts – savings on technology, phone bills, fuel, groceries, fashion, restaurants and entertainment. Employee Referral Program – rewards for referring top talent. About Probe CX Probe CX is a global business of 17,000 team members. We combine human expertise with technology to deliver exceptional results and a human touch to every interaction. How to Apply Click on ‘Apply Now’. If you need adjustments for accessibility during our recruitment process, please let us know – we’re happy to accommodate. Probe CX firmly believes that the strength of our company lies in the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds – and we provide space for everyone to thrive. #J-18808-Ljbffr
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Principal Tech Services Officer
Vor 6 Tagen
City of Parramatta Council, Österreich Customer Data VollzeitDo you want your work to make a difference for NSW Working to protect the states environment and heritage. Ongoing full-time opportunity Office location: Parramatta (or other BCT office in NSW upon availability and negotiation). Hybrid working supported with minimum expectation of 60% of time in office. Salary relative to experience and ranges from $ to $...
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Assistant Service Officer Payroll
vor 1 Woche
City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitJoin to apply for the Assistant Service Officer Payroll role at NSW Department of Customer Service Join to apply for the Assistant Service Officer Payroll role at NSW Department of Customer Service NSW Department of Customer Service provided pay range This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills...
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Senior Service Officer Payroll
vor 1 Woche
City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitJoin to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service 1 day ago Be among the first 25 applicants Join to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service NSW Department of Customer Service provided pay range This range is provided by NSW Department of Customer Service. Your...
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Service Officer
vor 1 Woche
City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitOverview Service Officer (Service Desk) - Talent Pool role at NSW Department of Customer Service. This posting is for Talent Pool applications for future opportunities within the department. Base pay and eligibility Base pay range : A$84,659.00/yr - A$92,701.00/yr TALENT POOL ONLY Clerk Grade: 3/4 Salary Range: $84,659 - $92,701 plus superannuation and leave...
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Network Services
vor 3 Wochen
Council of the City of Sydney, Österreich NSW Department of Customer Service VollzeitNSW Department of Customer Service – Sydney NSW Grade: 7/8Salary range: $113,574- $125,720 + superDuration: 12 monthsLocation: Hybrid, with attendance to Sydney McKell office Tuesdays and Thursdays each week, or other approved offices as per team requirements An exciting ongoing opportunity has arisen for a NetworkServices and Operations Officer to join...
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City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitA government agency in New South Wales is seeking a Senior Service Designer to lead human-centred design projects aimed at enhancing customer experiences. The role includes conducting research, collaborating with stakeholders, and developing strategies to improve services. The ideal candidate should have expertise in service design tools and excellent...
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Customer Service Officer
Vor 6 Tagen
City of Melbourne, Österreich Public Sector People VollzeitOverview Join to apply for the Customer Service Officer role at Public Sector People . Public Sector People are recruiting a Customer Service Officer for a 6-month temporary contract in the northern suburbs. Position: Customer Service Officer Duration: 6 months Part Time: 25 hours per week (over 5 days) Location: Northern Suburbs Rate: $37.35 per hour +...
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Customer Service Officer
vor 3 Wochen
City of Melbourne, Österreich Cleanaway Waste Management VollzeitJoin to apply for the Customer Service Officer role at Cleanaway Waste Management . About Us We transform waste into resources and renewable energy. As a high‑growth, ASX‑listed organisation with over 10,000 employees, our goal is to be recognized by our customers as the most innovative and sustainable waste management company with industry‑leading HSE...
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Customer Service Officer
Vor 6 Tagen
City of Melbourne, Österreich HousingFirst VollzeitThe organisation HousingFirst is an award-winning independent not-for-profit organisation leading the way in how community housing is designed, financed, built and managed. By developing innovative partnerships and investment opportunities HousingFirst creates beautiful homes for residents who pay rent within their means, minimising financial stress and...
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Customer Service Officer
Vor 6 Tagen
City of Melbourne, Österreich Cleanaway VollzeitCustomer Service Officer Joinus at Cleanaway and contribute to making a sustainable future possible, together. We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities. As a high-growth, ASX-listed organisation with over 10,000 employees, our goal is to be recognised by our...