Front of House Manager

Front of House Manager Lead the team that sets the stage for unforgettable experiences, become NIDA’s Front-of-House Manager National Institute of Dramatic Art provided pay range This range is provided by National Institute of Dramatic Art. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$84,770.00/yr - A$84,770.00/yr This is a full-time 2-year contract. The base annual salary is A$84,770 + 12% Superannuation, based on a 38-hour working week. The role requires some flexibility and overtime. About Us The National Institute of Dramatic Art (NIDA) is Australia’s premier training ground for future leaders and practitioners in the dramatic arts. Located at Kensington in Sydney, it is a Centre of excellence in education and training. NIDA is unique in the world for its practice-based and industry-relevant training in the range that it offers which includes Acting, Design, Costume, Properties and Objects, Technical Theatre and Stage Management, Scenic Construction, Writing for Performance, Directing and Cultural Leadership. About the Role The Front-of-House (FOH) Manager oversees all FOH operations across NIDA venues, leading a dynamic team to deliver exceptional customer experiences. This role manages recruitment, training, rostering, and performance, while ensuring compliance with WHS, liquor licensing, and child safety requirements. The FOH Manager coordinates event logistics, production meetings, and bar operations, maintains venue presentation standards, and fosters a collaborative, professional team culture. With responsibility for operational processes, stakeholder engagement, and accurate record‑keeping, this position plays a key role in creating a welcoming, safe and efficient environment for audiences and clients. About You You are an experienced leader who thrives on building strong, collaborative teams and inspiring them to deliver exceptional results. With a proven ability to manage diverse staff, you combine outstanding customer service skills with a calm, solutions-focused approach in high-pressure environments. You bring excellent organisational and communication skills, embrace change and technology, and use your initiative to improve processes. Your commitment to inclusivity and stakeholder engagement ensures a welcoming and professional experience for all. Please download the full position description here for more information about this role. Based on the selection criteria, please include a brief cover letter that demonstrates your understanding of and capacity to undertake the role. Closing date 5:00pm, Monday 19th January 2026. The successful candidate will be required to be available or partially available from Monday 23 February 2026. Only shortlisted applicants will be contacted. Considerations You are required to have the right to live and work in Australia to apply for this role. This role is not suited to a working holiday visa holder. A valid Working with Children Check for NSW is essential. Having one or being willing to get one and to support and implement NIDA’s Child Safe Strategies is necessary to undertake this role. Further Information For further information about this role, please contact , Head of NIDA Theatres. Equity, Diversity & Inclusion As part of NIDA's commitment to equity and inclusion, we strongly encourage applications from people who identify with historically excluded communities such as First Nations, culturally and linguistically diverse, LGBTQI+ and people with disability. All applications will be considered without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status. Seniority level Mid-Senior level Employment type Full-time Job function Customer Service, Project Management, and Management Industry Education #J-18808-Ljbffr