Operations Manager- Defence

Step into a role that truly matters. At Box Hill Institute, we partner with the Australian Defence Force to deliver world-class education and training. Behind every successful program is a team that keeps things running seamlessly—and that's where you come in. About the role: Are you organised, proactive, and ready to take on a role that keeps everything running smoothly? We're looking for an Operations Manager - Defence to make sure our training programs for Defence members are delivered on time, on budget, and to the highest standard. This is a hands‑on role where you'll manage day‑to‑day operations, support staff, and keep things moving behind the scenes. If you're great at juggling tasks, solving problems, and working with people, this could be the perfect fit. What you'll do: Lead and Empower Your Team: Provide clear direction, delegate effectively, and create a culture of accountability and continuous improvement. Oversee Operational Delivery: Ensure all Defence programs run smoothly across multiple campuses, with accurate scheduling and resource allocation. Drive Process Excellence: Review and refine systems for enrolments, compliance, and reporting to improve efficiency and accuracy. Manage Key Projects: Support the Head of Defence in planning and delivering initiatives that enhance service quality and meet contractual obligations. Ensure Compliance and Standards: Monitor processes to meet legislative requirements, Defence standards, and organisational policies. Build Strong Relationships: Act as a trusted point of contact for Defence stakeholders, internal teams, and external partners to maintain collaboration and service excellence. Maintain Safety and Security: Oversee site security and workplace health and safety requirements. This opportunity is full time, fixed term until 31 December 2026. Salary is PACCT 8 $103,461.98 plus 12 % superannuation. The role is based at Simpson Barracks, Yallambie but may require travel to other BHI campuses from time to time. About you: We're after someone who’s organised, proactive, and confident working in a fast‑paced environment. Here’s what will help you succeed: Qualification in Management, Business Administration or Leadership Experience within a similar role (education or defence environments desirable) Demonstrated experience in operations, administration, and scheduling Strong organisational skills and attention to detail. Comfortable using systems like Student One, Finance One, or similar platforms, and quick to learn new tools Experience leading a small team or coordinating staff to get things done, while fostering a positive and productive work environment. Strong communication skills; able to work with a wide Australian Citizen and currently hold or be able to obtain NV1 Level Defence Security clearance Have, or be willing to obtain, Victorian Working with Children Check and National Police Check clearance About us: We are proud to be a leading education provider with a strong reputation for delivering high‑quality educational outcomes. Our organisation comprises of Box Hill Institute (Box Hill & Lilydale locations) and Centre for Adult Education (Melbourne CBD) as well as partnerships across various external sites in Victoria. We are committed to a highly motivated and aligned workforce, so we’ll be by your side to enable you, help you grow, and offer you benefits which enhance your work life balance. We offer more than just a job; we offer benefits to enhance your work life, help you grow, and celebrate your achievements. This includes but is not limited to: FREE on‑site parking Flexible working arrangements Career progression opportunities and reward & recognition programs Generous leave options such as Defence Reserve Service, Emergency Response, Parental Leave Access to health & wellbeing benefits and resources, including FREE flu‑vaccinations, FREE skin checks, FREE health checks and corporate health insurance discounts Novated leasing and salary packaging Support student learning at our Barbershop with $5 haircuts, shaves and grooming as well as discounted treatments at our Day Spa and Beauty Salons located at our Elgar campus Discounts on CAE/Box Hill Institute short courses for staff and their immediate family as well as discounted access to our floristry, beauticians, restaurant, Vet & dog grooming APPLY NOW All applications must be submitted online and include a cover letter and current resume. For specific enquiries relating to this position, please contact Martin Bottos via ********@boxhill.edu.au Box Hill Institute is a welcoming, safe and respectful work environment. We are work‑life friendly and an equal opportunity employer. We encourage people from all backgrounds, abilities and identities to apply for our vacancies. Box Hill Institute is a Child Safe Organisation and has a zero tolerance towards the harm or abuse of children and young people. We believe that child safety is everyone's responsibility. All employees, volunteers, contractors, and service providers are required to promote a culture of child safety, comply with the Child Safe Standards and other relevant legislation and reporting obligations of suspected child abuse as per the Institute's Child Safety Policy and Procedures. All employees are required to hold and maintain a current, valid Working with Children Check for the duration of their employment at their own expense. Candidates for employment at Box Hill Institute will be subject to pre‑employment probity checks, and must satisfy Box Hill Institute's pre‑conditions for employment. Box Hill Institute reserves the right to withdraw an advertised position at any stage. Be careful – Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr