Client Service Officer
vor 4 Wochen
National Credit Insurance (Brokers) Pty Ltd provided pay range This range is provided by National Credit Insurance (Brokers) Pty Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$70,000.00/yr - A$80,000.00/yr At NCI, our people are at the heart of everything we do. As Australia’s leading Trade Credit Insurance Broker, we partner with businesses to protect their profits and help them grow with confidence. With a team of over 200 professionals across Australia, New Zealand, and Asia, we’re proud of our supportive, client-focused culture. Integrity sits at the core of who we are, and we value every individual’s contribution. At NCI, you’re not just a number — you’re an essential part of our success. About the Role We’re looking for a motivated and customer-focused professional to join our friendly and high-performing North Sydney team. In this role, you will: Build and maintain strong relationships with clients — primarily over the phone and by email. Develop connections with insurers (underwriters). Prepare and present annual renewal quotes. Identify opportunities to promote additional NCI services. Respond to client queries in a professional and timely manner. Attend customer visits with Client Service Managers as required. Complete general administrative tasks for your portfolio of clients. This is a permanent, full-time position with opportunities for career growth. The role is based in our North Sydney office initially, with the option to transition to hybrid working once training is complete. About you Our ideal candidate will possess: At least 12 months customer service experience, ideally in a corporate office environment. Genuine interest in the financial services / insurance industry. A proactive, confident approach. Attention to detail and organisational skills. The ability to pick up complex concepts and explain them with ease. Drivers licence and own vehicle. We will provide you with comprehensive training and support to ensure your success. What we offer NCI provides a wonderful work environment, additional leave, paid parental leave, volunteer days, team lunches and more We are focused on career development opportunities for our employees and people who join us often stay for a long time. Over 1/3 of our staff have been employed for 10 years or more Our leaders are caring, we work hard, and we have fun doing it. Visit our website to find out more. Application and questions To apply, please submit a cover letter and resume that addresses why you would like to join NCI in this position . For a confidential discussion about the role, please call our People & Culture team on . Seniority level Associate Employment type Full-time Job function Customer Service Industries Insurance Agencies and Brokerages and Insurance #J-18808-Ljbffr
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Client Services Coordinator
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Client Service Officer
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