ICT Change and Release Manager
Vor 3 Tagen
ICT Change and Release Manager eHealth Queensland Reporting to the Technical Delivery Manager, you will play a pivotal role in leading the ICT change and release management activities ensuring compliance, timely release of the technical changes in the production environment and maturing technical change processes. The ICT Change and Release Manager will be responsible for the end-to-end eHealth Change and Release processes for Microsoft 365, Mobile Device Management and other Agencies ICT Transition initiatives. This role plays a critical role in further building and implementing the processes and tools supporting ICT Change and Release operational functionality plus ensuring that all activities are visible and communicated internally and externally with our customers. The role is responsible for the day-to-day technical Change and Release activities ensuring efficient management, coordination and follow up on any issues, questions and escalations that might be associated with one or more changes as they progress through the Change/Release life cycle. Key Responsibilities Lead and manage ICT Change and Release management activities ensuring compliance and timely production release. Oversee end-to-end eHealth Change and Release processes for Microsoft 365, Mobile Device Management and ICT Transition initiatives. Coordinate day‑to‑day technical Change and Release activities, manage issues and escalations across the change/release life cycle. Build and implement processes and tools supporting ICT Change and Release operational functionality. Maintain visibility and communication of all activities internally and externally with customers. Qualifications and Skills Proven experience maturing ICT Change Management and ICT Release Management processes, ensuring process compliance and KPI focus using visual management reports and dashboards. Ability to identify and progress improvement opportunities to reduce risks associated with ICT Change and Releases, including analysis of change/release trends to provide business intelligence, response and resolution times, and customer feedback. Expert process advice, guidance and facilitation to stakeholders and ITSM process owners regarding ITSM and current best practice frameworks while focusing on Queensland Health business needs. High level of working knowledge and/or training in IT customer service delivery (ITSM/ITIL) and strong interpersonal, presentational, oral and written communication skills with a diverse range of stakeholders and evidence of customer focus and relationship management skills. Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries Hospitals and Health Care #J-18808-Ljbffr
-
Senior ICT Change
Vor 3 Tagen
City of Brisbane, Österreich eHealth Queensland VollzeitA government health agency in Brisbane is seeking a Mid-Senior ICT Change and Release Manager to oversee change management activities for Microsoft 365 and Mobile Device Management. The successful candidate will lead compliance initiatives, coordinate technical activities, and communicate with customers. Ideal candidates will have proven experience in Change...
-
Principal Advisor, Change and Release Management
vor 4 Wochen
City of Brisbane, Österreich Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development VollzeitPrincipal Advisor, Change and Release Management Join to apply for the Principal Advisor, Change and Release Management role at Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development . Based in Brisbane, this permanent AO7 Principal Advisor – Change and Release Management role offers an exciting opportunity to shape the...
-
IT Release Manager
Vor 3 Tagen
City of Brisbane, Österreich Exclaim IT VollzeitAn exciting opportunity has arisen for an experienced Release Manager to join a leading government organisation committed to driving digital transformation and technological excellence. As part of the Digital, Technology and Information team, you will play a pivotal role in managing and optimising the release lifecycle for critical systems and applications....
-
Strategic ICT Change Manager
Vor 7 Tagen
City of Brisbane, Österreich Hudson RPO VollzeitA state government agency in Queensland seeks a Change Manager for a 6-month contract to support a large-scale ICT program. You will be responsible for developing and implementing change management strategies, engaging senior leaders, and delivering training. Candidates should have experience in ICT or digital transformation projects, strong stakeholder...
-
ICT Change Manager – Hybrid, 6-Month Contract
vor 2 Wochen
City of Brisbane, Österreich UpperGround by Hudson VollzeitA government agency in Brisbane is hiring a Change Manager for a 6-month contract to support a large-scale ICT project. In this role, you will develop change management strategies, engage senior leaders, and deliver training to ensure successful user adoption. Ideal candidates should have significant experience in ICT change management and strong...
-
Senior Release Manager
vor 1 Woche
City of Brisbane, Österreich Tritusa VollzeitJoin to apply for the Senior Release Manager role at Tritusa . Department: Consulting & Technology Employment Type: Contract Location: Brisbane Overview Tritusa is seeking to engage suitably qualified and experienced Senior Release Manager to deliver and support a range of projects/programs. Your Role and Responsibilities Communicate the scope and purpose of...
-
Salesforce Release and Environment Manager
Vor 5 Tagen
City of Brisbane, Österreich Flight Centre Travel Group VollzeitSalesforce Release and Environment Manager - South Bank, QLD 2 days ago Be among the first 25 applicants At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing – travel! The Salesforce Release and Environment Manager...
-
City of Brisbane, Österreich Hudson AU VollzeitA leading consulting firm is seeking a Change Manager to support a large-scale ICT program in Brisbane. You will develop and implement change management strategies, engage senior leaders, and coordinate user training. This role requires experience in organisational change within ICT or information management projects and strong communication skills. The...
-
City of Brisbane, Österreich Hudson AU VollzeitA leading Australian consultancy is looking for a Change Manager to support a large-scale ICT program. This role involves developing change management strategies to facilitate new information management practices and engaging senior leaders. The ideal candidate has experience in organizational change, strong knowledge of information management principles,...
-
IM/ICT Program Lead — Change, Governance
vor 3 Wochen
City of Brisbane, Österreich eHealth Queensland VollzeitA government health organisation in Queensland is seeking a Project Manager to oversee the Identity Access Manager Solution. The successful candidate will coordinate complex ICT programs, manage stakeholder communications, and ensure quality project outcomes through effective methodologies. Candidates should have experience in health care project management,...
