Operations Engineer

Join to apply for the Operations Engineer role at Coates Group Join to apply for the Operations Engineer role at Coates Group Get AI-powered advice on this job and more exclusive features. Be Part of Our Next Chapter For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started We’re a global technology company focused on creating dynamic, smart, personalised and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia. Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history. We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences. The Operations Engineer has expertise and experience in Operations or DevOps, and is responsible for either being assigned to a development squad for application infrastructure help/assistance or more broadly working on organisational infrastructure within the centralised Ops Team from a Deployment and Monitoring perspective. Role Responsibilities Working alongside a DevOps culture Familiarity with DevOps principles - automation, CI/CD pipelines, collaboration, etc Research, analyse and find best practice solutions that align to the program needs Ability to work towards helping provide advice to clients and work alongside junior team members to help design improvements to the platform Managing and maintaining 100+ AWS instances across 50+ VPCs globally Managing a global fleet of tens of thousands of Linux powered IoT devices Following system monitoring and responding to alerts to ensure system uptime Identifying, investigating and analysing current business processes, procedures and work practices looking at new ways to incorporate into our products Work with the team to proactively champion identifying & implementing new initiatives & solutions that enhance our cloud infrastructure Comfortable with deployments to a wide range of devices in dev/uat and Prod environments Role Requirements Highly knowledgeable of AWS Solid grasp of advanced containerization concepts including Docker Creating training and user documentation and conducting formal training for more junior team members Working with a hybrid software stack of microservices and serverless functions Strong capabilities in bash and python scripting Strong Linux system and network administration skills (we mostly use Ubuntu) Automation and templating driven attitude with a good understanding of IaC (such as CloudFormation) Experience in configuration management tools Experience in monitoring and observability dashboard tools like SumoLogic, AWS CloudWatch About Coates We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history. We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent. Together, we are creators, allowing us to make our purpose a reality – to create immersive brand experiences for everyone. Join a Crew that Cares Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives). The benefits include an annual market competitive bonus program and our “Thrive Program” which includes a suite of flexible work options because we’re strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritise our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a “Give Back Day” to allow our Crew an opportunity to make an impact in the community. Coates Group is an Equal Opportunity Employer Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law). Fraud Alert: Employment Scam Advisory It has come to our attention that unauthorised individuals are impersonating our company and reaching out to job seekers through fraudulent emails, falsely claiming to represent Coates. These emails often request personal information and appear to come from domains that are not affiliated with our organisation, such as coatesgroupcareer.com . We take this matter very seriously. Coates has reported these incidents to law enforcement and is cooperating with the ongoing investigation. We are committed to protecting the integrity of our recruitment process and the privacy of our applicants. Please Be Advised Of The Following Coates does not operate or communicate through any domain resembling "@coatesgroupcareer.com" We do not contact employment candidates via email to solicit personal or financial information All applications for employment must be submitted through our official website or directly through our LinkedIn profile: Coates Group All emails from us will come from our official domain, which is (at)coatesgroup(dot)com or via our Applicant - Tracking System (ATS) email address, which is no-reply(at) hire.lever(dot)co If you receive any suspicious communications purporting to be from Coates, we urge you not to respond, do not click any links, and do not provide any personal information. Your safety and trust are of the utmost importance to us. Thank you for your vigilance. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries Technology, Information and Internet Referrals increase your chances of interviewing at Coates Group by 2x Get notified about new Operations Engineer jobs in Sydney, New South Wales, Australia. #J-18808-Ljbffr