Patient Administration Clerk
vor 1 Woche
Role To ensure the efficient running of the Patient Administration Services Department including Reception, Switchboard and Admissions/Discharges. To provide an efficient and courteous customer oriented information service to patients, visitors and staff. Position Ensure the collection of all required data and the accuracy of all information. Ensure patient medical record is available on admission. Activate patient pager system. Accurately and efficiently, complete admissions on IBA. Consider at all times the needs of the patient and the current Privacy legislation. Ensure all documentation is clearly understood and signed by the patient including claim form documentation. Make welcome & attend to all visitor enquiries including directing people. Ensure the reception area is well lit, an appropriate temperature and neat and tidy at all times. Perform all usual Switchboard functions including answering, connecting patients to requested numbers, message taking, paging as per script. Ensure stationery supplies are adequate and order as required (twice weekly). You will have proficient knowledge of the health industry and health funds — preferably within a hospital setting and understanding of medical terminology. To succeed, you will have sound interpersonal skills and the ability to communicate effectively with hospital colleagues, patients, families, medical staff and members of the public. Applicants must be available over a range of shifts. Shift times Monday – Friday 06:30 – 15:00 Morning shift Monday – Friday 15:00 – 20:30 Evening shift Saturday – Sunday 08:00 – 14:30 Morning shift Benefits Salary: $60,173 to $61,903 per annum (Pro rata for part time), plus 12% superannuation Salary: $37 to $39 per hour (25% casual loading included), plus 12% superannuation Full time/Part time/Casual position available Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as: Novated leasing Work related expenses Self‑education Additional superannuation A healthy work‑life balance through flexible work options, additional purchased leave and well‑being programs Employee discount on St John of God Hospital & Marketing Services and Private Health Insurance Dynamic multidisciplinary team For enquiries contact Jules Castleton, Team Leader Patient Admissions, on . At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds. Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well‑being. Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community. All caregivers employed by St John of God Health Care are required to be vaccinated for Influenza in order to fulfil the requirements of the role. Seniority level Entry level Employment type Part-time Job function Administrative Industries: Hospitals and Health Care #J-18808-Ljbffr
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