Front Administration Clerk

Casual positions available. Enjoy flexible hours for better work life balance We care about YOU Access counselling wellbeing services legal & financial assistance. Encourage flexible hours for better work life balance About the Role Beleura Private Hospital is seeking casual Front Office Clerks for our busy Main Reception and front administration office. As a Front Office Clerk you are responsible for providing administrative support and assistance to patients and their families upon their arrival at the hospital. Ability to work across a 7-day rotating roster is essential. What you'll do Admission scheduling processes to ensure appropriate bed management and utilisation Managing incoming and outgoing calls to the front desk Provide timely and accurate information to queries by patients, visitors and other staff and departments Work alongside medical staff colleagues, patients and visitors to ensure a smooth hospital experience for patients Compilation and management of patient admission papers and clinical notes Ensuring patients have adequate private health insurance and liaising with private health funds Admitting and discharging patients About you To succeed in this role you will be an enthusiastic individual with a passion for customer service and enjoy being part of a busy environment. The ability to converse and be empathetic while managing a busy flow of admissions and discharges is a key skill needed for this role. You will have strong communication and interpersonal skills and should be comfortable working in a large team. You will also bring Computer literacy including the Microsoft Office suite of programs Enthusiastic and a positive can do attitude Willingness to learn new things and contribute effectively to a team environment Experience either in a medical setting or a patient-facing role will be a good fit Experience with Patient Management Systems ideally Meditech is highly desired Experience in processing Health Fund Documentation will also be highly regarded Whats in it for you Professional Advancement: Recognition Rewards Professional Development and Employee referral programs. Free access to LinkedIn Learning education scholarships and the Ramsay Leadership Academy to support career progression. Discounts : Ramsay Rewards - Access great deals at over 100 major retailers. Hospital Allied Health & Pharmacy discounts -youll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. Health and Wellbeing: Flexible Leave Program and a free Employee Assistance Program offering access to confidential counselling coaching and support 24 / 7. Leisure / Social / Financial: Discounts for leisure travel with selected Hotels salary sacrifice opportunitiese.g. airport lounge membership self-education expenses novated leasing and more. Note: casual employees may not be eligible for all benefits. The Hospital Since 1969 Beleura Private Hospital Mornington has maintained a strong commitment to continuous improvement and innovation in response to the local medical surgical and mental healthcare needs of the Mornington Peninsula community. The Hospitals are owned and operated by Ramsay Health Care a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of People Caring for People since 1964. Requirements Must provide a National Police Check conducted within the previous 12 months According to the role Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases. To Apply All applications must be lodged online. Applications made by recruitment agencies will not be considered. Enquiries For enquiries please contact Lisa Broukal. Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct available at #J-18808-Ljbffr