Whisky Club: Member Experience Lead

Position Summary The Members Experience Manager is responsible for ensuring an exceptional end-to-end experience for all members of The Scotch Malt Whisky Society (SMWS) in Australia & New Zealand. This role oversees customer service, operational logistics, member communication, acting as the key internal liaison between members, logistics partners, the...

1 day ago Be among the first 25 applicants Direct message the job poster from The Scotch Malt Whisky Society Position Title: Members Experience Manager Location: Melbourne, Australia (hybrid) Reports to: Managing Director, SMWS Australia Department: Member Services & Operations Position Summary The Members Experience Manager is responsible for ensuring an...

A community-focused wellness club in Melbourne is seeking a Member Experience Lead. This full-time role involves delivering outstanding member experiences and maintaining operational excellence. Ideal candidates have a background in customer service or hospitality and are proactive, organized, and committed to fostering a welcoming environment. Benefits...

A prominent private club in Brisbane is seeking an experienced Member Services Agent to provide high-quality service to Members and Guests. You will be responsible for creating a warm atmosphere, managing administrative duties, and promoting club offerings. Ideally, you possess excellent customer service skills and can manage various stakeholder...

A leading fitness company is looking for a Club Manager in Parkdale, Australia, to deliver exceptional service and lead the team to achieve member satisfaction. The ideal candidate should possess leadership skills, experience in sales, and a strong passion for the fitness industry. Responsibilities include managing renewals, ensuring operational excellence,...

A community-driven venue in Gold Coast City seeks an energetic Operations Manager to oversee daily operations and enhance member experiences. The ideal candidate will have management experience in hospitality, understanding of gaming compliance, and excellent communication skills. You will coordinate club events, support the management team, and uphold the...

A historic golf club in the Mornington Peninsula seeks a dynamic leader to join their team. This full-time role focuses on enhancing member and guest experiences through exceptional service and team leadership. The ideal candidate should have prior supervisory experience in hospitality, strong people management skills, and a proactive attitude. This position...

Join to apply for the Member Experience Lead role at The Commons The Commons Health Club is a premium wellness space dedicated to delivering the highest standard in fitness, recovery, and member care. From expertly programmed classes and state‑of‑the‑art equipment to a beautifully designed bathhouse, every detail is curated to offer an exceptional...

General Manager – Luxury Private Members Club (Waterfront Location – Sydney) An ultra‑luxury private members’ club is preparing to open in Sydney — a discreet, invitation‑only space set in an absolute waterfront location. Designed for a highly selective membership of high‑net‑worth individuals, industry leaders and A‑list guests, this club...

A dynamic fitness company is seeking a Club Manager to lead and develop teams while ensuring exceptional member experiences. The role involves managing club operations and fostering growth in a fast-paced environment. Ideal candidates will have a passion for health and fitness and at least three years of leadership experience. This full-time position offers...