Client Services Administrator
vor 3 Wochen
Amazing WFH opportunity for experienced admin talent in an online accounting firm. 1+ years experience in an accounting firm is required. OVERVIEW The opportunity is within a modern online firm specialising in strategic business accounting & advisory. We partner with businesses to provide innovative approaches to growth, compliance, and operational excellence. ROLE DESCRIPTION The Client Services Administrator plays a pivotal role in managing client relationships and ensuring seamless service delivery. This position requires someone who can coordinate multiple workstreams, anticipate client needs, and maintain the highest standards of service. You'll be the backbone of the client operations, ensuring every interaction reflects our commitment to excellence. KEY RESPONSIBILITIES Serving as the primary point of contact for client inquiries via phone, email, and occasional in-person meetings, ensuring a professional and welcoming experience. Coordinating all aspects of client service delivery, from initial engagement through to project completion and ongoing relationship management. Managing client expectations by proactively communicating timelines, deliverables, and any changes to engagement scope. Maintaining accurate and up-to-date client records and documentation in our CRM and management systems. Supporting the advisory team with administrative tasks related to client engagements and deliverables, ASIC/ATO updates. Assisting in the onboarding of new clients, including documentation, system setup, and orientation, setup of new entities. Coordinating internal reporting processes and preparing client-facing communications and updates. Preparing weekly status reports and tracking key service delivery metrics. Occasionally attend trade shows and events in Sydney / interstate. In future, serve as onsite receptionist for a coworking space in Gosford. KEY CAPABILITIES Exceptional communication skills with the ability to build rapport with diverse stakeholders. Warm, professional demeanor that puts clients at ease and reflects the company's values. Strong organisational skills with the ability to manage multiple priorities and meet deadlines. Problem‑solving mindset with the ability to think creatively and adapt to changing situations. Proficient with technology platforms including CRM systems, Microsoft Office Suite (Word, Excel, PowerPoint), and cloud‑based collaboration tools. QUALIFICATIONS 1+ years experience in a client‑facing role within professional services (accounting, consulting, or advisory) is essential. Experience with XPM/Xero, corporate secretarial work with ASIC/ATO is required. Proficient with CRM systems, Microsoft Office Suite (Word, Excel, PowerPoint), and cloud‑based collaboration tools. Commitment to continuous learning and professional development. BENEFITS OF THE ROLE Join a supportive and collaborative team committed to your success and growth. Access to professional development opportunities and training programs. Work from home to support work‑life balance. Paid day off on your birthday to celebrate you. Opportunity to work with innovative technology and modern business practices. TO APPLY If you're interested in applying as a Client Services Administrator, please email a cover letter explaining why you're interested in this role and your CV. #J-18808-Ljbffr
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Finance Administrator
vor 3 Wochen
Gosford, Österreich Coastwide Child and Family Services Ltd VollzeitCoastwide Child and Family Services Ltd – West Gosford NSW Finance Administrator – Coastwide Child and Family Services Ltd Your finance skills can do more than keep businesses running. Here, they help keep children learning, growing, and thriving. Are you looking for a finance role with heart, purpose, and impact? At Coastwide, every budget, invoice, and...
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Finance Administrator
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Gosford, Österreich Coastwide Child and Family Services Ltd VollzeitA child and family services organization in West Gosford is seeking a motivated Finance Administrator. This role emphasizes managing end-to-end finance functions while ensuring compliance and financial strength. Ideal candidates will possess strong skills in finance and administration, with proficiency in Xero. Join a supportive team making a positive impact...
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vor 1 Tag
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vor 1 Woche
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Gosford, Österreich HammondCare VollzeitA respected aged care provider is looking for an experienced Administrator to provide essential support to the Residential Care team. You will be the first point of contact for enquiries, assisting with rostering and ensuring smooth operations within the team. The ideal candidate will have excellent administrative skills, rostering experience, and a strong...
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Gosford, Österreich Right at Home Gosford VollzeitA community-focused care provider in Gosford is looking for a Client Services Scheduler to coordinate care rostering for aged and disability clients. You will manage inquiries, provide client education, ensure empathetic communication, and maintain quality records. Ideal candidates will have strong organizational, communication, and computing skills,...
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vor 3 Wochen
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vor 1 Woche
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Gosford, Österreich PropertyCo Services Pty Ltd VollzeitYOU MUST HAVE EXPERIENCE IN REAL ESTATE SALES SUPPORT OR ADMINISTRATION TO APPLY - DO NOT APPLY IF YOU DO NOT HAVE THIS EXPERIENCE Our support team is expanding, we have a part time position available in administration to support our sales team to deliver a high level of customer service. If you have real estate sales administration experience along with the...
