Associate Director, Merchants

vor 2 Wochen

Council of the City of Sydney, Österreich Westpac Institutional Bank Vollzeit

Join Westpac Institutional Bank and lead the charge in driving business payments growth across Australia. By way of Global Transaction Services you will be the driving force behind delivering strategic customer outcomes through innovative go‑to‑market initiatives. This is a permanent, full‑time role based in Sydney. You will execute strategies to accelerate merchant and business payments growth across all customer segments while managing banker engagement across SME, Commercial Banking and Institutional channels to align with product priorities and frontline enablement. You will elevate awareness of Westpac’s Business Payments Customer Value Proposition (CVP) and embed it into banker and customer conversations. You will also design and support banker campaigns to drive targeted engagement and product adoption. In addition, you will provide merchant payments pre‑sales consulting for enterprise clients, partnering with frontline teams to shape tailored solutions and support complex deal conversion. Finally you will collaborate across BAU and project teams to deliver business outcomes while ensuring operational risk and compliance are effectively managed. What you need Experience in Merchant Payments, ideally within Business or Institutional Banking, and exposure to large‑scale, complex organisations. Proven ability to develop and execute customer acquisition and growth strategies, including opportunity identification and proposition development. Strong consulting, strategy, or product development experience. Ability to design visually compelling presentations for external customers and executives. Excellent stakeholder management skills with confidence in influencing and building collaborative relationships. A balance of strategic thinking and delivery focus, with strong governance awareness. Why join us Special offers on banking products and discounts from top brands, including generous employee‑only mortgage rates. Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture, Lifestyle and Wellbeing leave. Tailored learning and development opportunities to help you grow your career within the bank. Lots of opportunities to ‘give back’ to the community by getting involved in our many volunteering initiatives. Create your future today To get started, simply click on the APPLY or APPLY NOW button. Inclusive and supportive environment We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process you can find more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website. #J-18808-Ljbffr

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