Credit and Collections Consultant
Vor 3 Tagen
Established in 2015, we are a growing energycompany currently servicing New South Wales, Victoria, Queensland, South Australia and Tasmania. We are a 100% Australian based workforce and provide energy that reflects the real cost of doing business whilst providing our customers confidence and peace of mind that we care about them. Due to recent growth in our business, 1st Energy is now seeking an experienced collection and credit professional to assist in the success of this critical function of our business. We are looking for a proactive credit professional who will thrive in a growing retailer environment where there is a real opportunity to accelerate your career growth. If this sounds like you apply now as we are looking to fill this role immediately. Responsibilities Inbound and outbound collection calls across our residential and small business customer base whilst adhering to 1st Energy’s collection procedures and policy guidelines Manage ad-hoc collection campaigns as directed by the Credit Manager Review and process account disconnections for non-payment Negotiate appropriate resolutions and follow through across account re-connections Manage escalated customer calls within policy guidelines Manage on-boarding of our customers into the 1st Energy hardship program Establish and maintain cross functional relationships across the business to improve customer satisfaction. Be a proactive team member, not afraid to recommend process and policy solutions that will improve the financial performance of the overall credit function To be successful A sound knowledge of receivables/credit, within the energy retail sector is preferred A sound knowledge of relevant energy retail codes is essential– including but not limited to the Victorian Energy Retail Code, National Energy Retail Rules, Debt collection guideline for collectors & creditors and The Privacy Act 1988 (Privacy Act) Strong communication, negotiation and conflict resolution skills Exceptional customer service skills within a credit / collections environment is required Solid written, listening and communication skills Ability to add value to the overall performance of the team and its processes Applicants with prior systems experience across Orion or Engage will be highly regarded What makes 1st Energy a great fit for you? You’ll be part of a fast-growing team that provides a quality customer experience. Our team has years of experience in the retail energy industry, here in Australia and internationally and have now come together to build a better energy partner for the Australian people. If you like working with a generous, supportive, high-performing team, 1st Energy is where you want to be In addition, we offer: Competitive remuneration Great CBD location A collaborative work environment Accelerated career development — as well as unlimited growth potential. To apply for this role please send a covering letter of no more than one page outlining why you will be the best candidate for this role and send along with your resume. #J-18808-Ljbffr
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Credit Consultant
Vor 7 Tagen
City of Brisbane, Österreich C200 Heartland Bank Limited VollzeitKia ora! We have an exciting opportunity for a Credit Consultant to join our Collections Team in our Auckland Office. While Collections experience is preferable, we are looking for an energetic and empathetic person who can evidence strong communication -written and verbal, customer service, problem solving and negotiation skills, you also enjoy providing...
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Credit and Collections Manager
vor 4 Wochen
City of Melbourne, Österreich Respect Group Limited VollzeitAt Respect, we have proudly supported older Australians and families for more than a century. As we continue to grow across residential aged care, Support at Home, retirement living and childcare services, we are seeking an experienced Credit and Collections Manager to lead our credit, billing and revenue recovery function. If you are a strategic finance...
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Domo Collections Senior Sales Consultant FT Contract
vor 23 Stunden
Council of the City of Sydney, Österreich DOMO Collections VollzeitDomo Collections Senior Sales Consultant FT Contract (Tues to Sat) We are looking for professional, friendly, full time Senior Sales Design consultant, to join our exclusive showroom in Alexandria. This unique opportunity gives you access to work with some of Europe and Asia's best-known brands in furniture design. Candidates must have 3-5 years of...
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Empathetic Credit
Vor 7 Tagen
City of Brisbane, Österreich C200 Heartland Bank Limited VollzeitA major financial services group is seeking a Credit Consultant for its Collections Team in Brisbane. This role involves managing incoming calls, discussing overdue accounts, and supporting clients through effective communication. The ideal candidate will have debt collection experience and a strong customer service mindset. The company offers flexible...
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Credit & Collections Officer
Vor 3 Tagen
City of Melbourne, Österreich MotoFlex VollzeitAbout Us We are Australias largest vehicle wholesaler & largest car buying business, specialising in the seamless purchase, sale, and transport of vehicles nationwide. Our model relies on speed, efficiency, and precision from buying the car to delivering it to our partner dealerships and settling payments. The Role This is not a passive, back-office...
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City of Melbourne, Österreich DOMO Collections VollzeitDomo Collections Sales Consultant PT or FT Contract (Sun to Wed / Thurs) We are looking for professional, friendly, full or part time Senior Sales Design consultant, to join our exclusive showroom in Richmond. This unique opportunity gives you access to work with some of Europe and Asia's best-known brands in furniture design. Candidates must have 3+ years...
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Credit Risk and Collections Manager
vor 3 Wochen
City of Brisbane, Österreich Data#3 VollzeitJoin Data#3 as our new Credit Risk and Collections Manager. You’ll lead a talented team, shape the company’s Credit and Collections strategy, policy and process, and use data-driven insights to optimise cash flow, reduce bad debts, and manage credit exposure for our diverse national customer base. If you’re passionate about continuous improvement and...
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Council of the City of Sydney, Österreich Optus VollzeitRisk and Governance, Collections and Hardship Consultant Apply for the Risk and Governance, Collections and Hardship Consultant role at Optus . Optus is an Australian telecommunications company, delivering over 11 million services to our customers every day across mobile, broadband and digital solutions. The Risk and Governance, Collections and Hardship...
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Head of Operations
Vor 3 Tagen
Council of the City of Sydney, Österreich Credit Corp VollzeitHead of Operations - Collection Services Join to apply for the Head of Operations - Collection Services role at Credit Corp . Overview This is a unique opportunity for a seasoned collections leader to make an impact on the future of our Collection Services division. As Head of Collections Operations, you will be responsible for leading, coordinating and...
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Council of the City of Sydney, Österreich Singtel Group VollzeitSelect how often (in days) to receive an alert: Risk and Governance, Collections and Hardship Consultant Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband, and digital solutions. The Risk and Governance, Collections and Hardship Consultant is responsible for...
