Customer Care Coordinator – NDIS
Vor 6 Tagen
HCA is a registered provider and offers leading disability support services across the Nation through the National Disability Insurance Scheme (NDIS) government funding. We provide day-to-day support, including complex care. Our goal is to provide the best quality support and care based on the participant’s lifestyle and needs. Job Description We are seeking a dedicated Customer Care Coordinator to join our team in Melbourne, and play a vital role in delivering exceptional service to our clients within the National Disability Insurance Scheme (NDIS). In this role, you will play a key part in our customer care team, helping ensure every client feels supported and well‑assisted at each stage of their NDIS journey. Working closely with our team, you will use your professional expertise to help clients strengthen their capabilities, develop practical support plans, and actively participate in their communities. What you’ll be doing: Build and maintain trusted relationships with existing and potential clients. Develop support plans aligned with funding and NDIS goals. Maintain regular communication on funding and service delivery. Monitor outcomes and conduct timely service reviews. Ensure compliance in quoting, agreements, funding, debt management, and plan reviews. Keep all documentation and case notes accurate and up to date. Collaborate with external stakeholders. Let’s talk about you You’ll have proven experience in customer service, ideally within the disability or healthcare sector. If you've worked in NDIS we'd love you to show off your knowledge of NDIS policies, procedures and regulations in your resume You’re a natural communicator, able to connect with clients and stakeholders with ease, building trust and lasting relationships. Mandatory Requirements: NDIS Workers Screening Check. Working with Children Check. With HCA you’ll be rewarded with: Hybrid Work: Enjoy flexible hybrid working conditions that empower work‑life balance Access to extra leave with a day off for your birthday plus a rewards and benefits platform Salary Packaging – novated leasing available with Smart group Be part of a well‑respected Australian based organisation of more than 3,000 employees Benefit from ongoing training and support with access to an education allowance to nurture your skills and career At HCA we are committed to embracing diversity and committed to providing a safe working environment. Veterans are encouraged to apply. #J-18808-Ljbffr
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NDIS Support Coordinator — Remote
Vor 2 Tagen
City of Brisbane, Österreich NDIS Support Coordinator. Permanent VollzeitA national social purpose organization is seeking an NDIS Support Coordinator to assist participants in implementing their support services. The role involves building relationships with clients and ensuring effective support delivery while monitoring NDIS plans. Ideal candidates will have experience in support coordination, excellent communication skills,...
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City of Brisbane, Österreich NDIS Support Coordinator. Permanent VollzeitAbout the Organisation Empowering people with disability to live life the way they choose is at the heart of how Life Without Barriers has operated for over 25 years. This is an exciting opportunity to join our team and continue this mission. Support people with disability to have the choice control and independence to live their best life. If you’re...
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NDIS Customer Care Coordinator
Vor 6 Tagen
City of Melbourne, Österreich Healthcare Australia VollzeitA leading healthcare provider in Victoria is seeking a Customer Care Coordinator to join their Melbourne team. In this role, you will deliver exceptional service to clients under the National Disability Insurance Scheme (NDIS) and support their needs through effective communication and relationship building. Ideal candidates will have experience in customer...
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NDIS Specialist Support Coordinator
vor 2 Wochen
City of Prospect, Österreich Thynk Care VollzeitThynk Care Services Pty Ltd is a trusted NDIS-registered provider committed to empowering individuals with diverse abilities to achieve their life goals. With a dynamic and passionate team, our mission is to deliver exceptional, tailored services that encompass nursing care, support coordination, personal and in-home assistance, respite, social...
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NDIS Customer Care Specialist
vor 3 Wochen
City of Melbourne, Österreich Tender Loving Care Disability Services VollzeitTender Loving Care Disability Services – Preston VIC About Tender Loving Care Disability Services Tender Loving Care is committed to providing people with disabilities reasonable, individualised support services to help them achieve their life goals. Tender Loving Care operates in a person-centred manner, empowering individuals to use their strengths to...
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Part-time Care Coordinator
vor 3 Wochen
Gold Coast City, Österreich Activity Care Services VollzeitCare Coordinator – NDIS Disability & Community Services (Level 5) Part-Time | Hybrid (2 Days WFH) | Gold Coast | Start in 2 Weeks About Activity Care Services Australia Activity Care Services (ACS) is a fully registered NDIS provider delivering high-quality support services across Queensland. We’re driven by our commitment to person‑centred care,...
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City of Melbourne, Österreich Community Solutions VollzeitA community-focused organization in Melbourne is seeking an NDIS Support Coordinator to help participants achieve independence. You will assess individual needs, coordinate supports, and work closely with participants and their families. The ideal candidate will have NDIS experience, strong administration skills, and a customer service mindset. Benefits...
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City Of Bunbury, Österreich Hera Support VollzeitA dedicated NDIS Support Coordination company is seeking an NDIS Support Coordinator in Bunbury, WA. The role involves assisting clients in navigating the NDIS and requires strong communication and problem-solving skills. Candidates should have at least 1 year of experience in disability services and be able to work collaboratively in a supportive team. The...
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NDIS Care Coordinator
vor 2 Wochen
City of Greater Bendigo, Österreich Bendigo Health VollzeitA regional health service provider in Victoria is seeking an NDIS Care Coordinator to oversee the discharge of NDIS participants. This role involves coordinating with clinical teams, managing referrals, and building relationships between health services and the community. The ideal candidate will have a strong understanding of NDIS processes and excellent...
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NDIS Support Coordinator
vor 2 Wochen
Council of the City of Sydney, Österreich Your Life Disability Support PL VollzeitYou’re invited to join Your Life Disability Support , an NDIS‑registered provider that champions independent living and community inclusion. The team simplifies NDIS navigation, helping participants reach goals, develop skills, and engage in recreation. Role Summary This is a full‑time, on‑site Level 2/3 NDIS Support Coordinator based in Sefton, NSW....
