Level 2 Service Desk Engineer
Vor 5 Tagen
Ready to take the next step in your IT career? At efex, no two days are the same. You’ll work across a variety of client environments, get hands‑on with cutting‑edge technologies, and be backed by a down‑to‑earth team that genuinely wants you to succeed. Who We Are With over 20 local branches supported by a strong national presence, efex is one of Australia’s leading MSPs. We deliver right‑sized IT solutions that help businesses run smarter, simpler, and more efficiently. Our culture is approachable and business‑focused: we speak in plain language, build real relationships, and always put people first, both our clients and our team. The Role We’re looking for a Level 2 Service Desk Engineer to join our Geelong team full‑time. In This Role, You’ll Provide proactive and reactive IT support across diverse client environments Maintain system continuity through monitoring, troubleshooting, and maintenance Communicate clearly with clients, giving them confidence and visibility at every stage Accurately manage tickets, time, and documentation Collaborate with account managers and other teams to deliver seamless service Mentor and support junior team members Gain exposure to leading technologies, expanding your technical skills daily About You You’ll thrive in this role if you: Bring 3 - 5 years’ experience in a technical role within an MSP environment Have strong customer service skills and enjoy client interaction Are proactive, detail‑oriented, and a natural problem solver Have Medium To High-level Experience With Windows Servers, networking (inc. firewalls), Office 365, backups Hypervisor technologies (VMware/Hyper‑V) And Some Experience With Azure, IP Telephony, PowerShell, MDM, endpoint management, cybersecurity solutions What We Offer Competitive salary: we recognise your expertise Supportive, down‑to‑earth culture: collaboration and respect are at the core of our team Birthday leave: celebrate your day, on us Wellbeing leave: take up to two days from your personal leave each year to focus on your wellbeing Career pathways: choose the direction that suits you best, whether that’s advancing your technical expertise, stepping into project work, or moving towards leadership opportunities as they arise Challenging, rewarding work: every day brings variety with new clients, problems, and technologies to solve Why Join efex? This is more than a support role; it’s a chance to grow with one of Australia’s fastest‑growing MSPs. You’ll learn fast, be challenged daily, and have genuine opportunities to shape your career. Apply now or reach out for a confidential chat. Please note: all shortlisted candidates will be required to undergo a National Police Check as part of the recruitment process. #J-18808-Ljbffr
-
Level 2 IT Service Desk Engineer — Growth
Vor 5 Tagen
Geelong, Österreich efex VollzeitA leading IT services provider in Geelong is seeking a Level 2 Service Desk Engineer to provide proactive IT support across diverse client environments. This full-time role requires 3-5 years' experience in a technical role within an MSP environment, strong customer service skills, and a detail-oriented attitude. With a supportive culture and focus on...
-
Team Leader – A.NZ Service Desk
vor 2 Wochen
Geelong, Österreich Opteon AUS & NZ VollzeitJoin to apply for the Team Leader – A.NZ Service Desk role at Opteon AUS & NZ About us:Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New Zealand and US markets. Recognised as the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients...
-
Team Leader – A.Nz Service Desk
Vor 3 Tagen
Geelong, Österreich Opteon Aus & Nz VollzeitJoin to apply for theTeam Leader – A.NZ Service Deskrole atOpteon AUS & NZ About us : Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New Zealand and US markets. Recognised as the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients...
-
Facilities Service Desk Officer
Vor 7 Tagen
Geelong, Österreich Gordon VollzeitA$59,815–$67,255 p / a + Superannuation On-site Posted 2 days ago Are you passionate about delivering exceptional customer service and being the go-to person for solutions? We have an exciting opportunity for a Facilities Service Desk Officer to join our team. This role has become available due to career progression within the department, and we're looking...
-
Facilities Service Desk Officer
vor 2 Wochen
Geelong, Österreich Xprt Dev VollzeitA$59,815-$67,255 p/a + Superannuation On-site Posted 2 days ago Are you passionate about delivering exceptional customer service and being the go‑to person for solutions? We have an exciting opportunity for a Facilities Service Desk Officer to join our team. This role has become available due to career progression within the department, and we’re looking...
-
On-Site Facilities Service Desk Specialist
Vor 7 Tagen
Geelong, Österreich Gordon VollzeitA regional TAFE institution in Geelong is seeking a Facilities Service Desk Officer responsible for managing facility-related queries. The ideal candidate will possess strong customer service skills and is well-organized. Responsibilities include coordinating contractor arrangements, managing help desk inquiries, and maintaining accurate records. This...
-
Facilities Service Desk Specialist — On-site Support
vor 2 Wochen
Geelong, Österreich Xprt Dev VollzeitAn educational institution in Victoria is seeking a Facilities Service Desk Officer to manage facilities-related queries and uphold high service standards. The ideal candidate will be organized, customer-focused, and possess strong communication skills. This role is integral in coordinating events and managing help desk functions within a supportive and...
-
ANZ IT Service Desk Team Lead
vor 2 Wochen
Geelong, Österreich Opteon AUS & NZ VollzeitA prominent property service provider in Geelong is seeking a Team Leader for their A.NZ IT Service Desk. The ideal candidate will manage daily operations, lead a team, and ensure effective service delivery. Candidates should have a strong background in IT services, with leadership experience and a tertiary qualification in IT. The role offers growth...
-
IT Service Desk Team Leader
Vor 3 Tagen
Geelong, Österreich Opteon Aus & Nz VollzeitA leading property service provider based in Geelong, Victoria, is seeking an experienced Team Leader for its A.NZ IT Service Desk. This role is focused on managing daily operations and supporting team staff while fostering a collaborative culture. Candidates should possess leadership capabilities and solid IT service delivery experience. Opportunities for...
-
Patient Services Assistant
Vor 7 Tagen
Geelong, Österreich Colac Area Health VollzeitEmployment Type - Permanent Part Time; Permanent Full Time Job Category -Environmental Services -Patient Services Assistant Level 2 Grow your skills at an organisation invested in your long-term development Enhance your career with the largest regional healthcare service in Victoria Multiple permanent part-time and full-time opportunities available About...
