Client Partner – Perth

Job Summary We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We deliver the best experience and the best tech on the best network. Job Description Join Telstra's Enterprise team as a Client Partner, driving business growth by building trusted partnerships with Telstra's most strategic customers. This customer-facing role focuses on delivering tailored solutions, fostering collaboration, and creating long-term value. Who We Are We're Telstra – a global telecommunications provider with a strong presence in 22 countries. We offer a culture of well-being, choice and opportunity for career growth. What We Offer Performance-related pay Access to thousands of learning programs Global presence across 22 countries Purchased annual leave scheme Additional Telstra day off Additional 30% off Telstra products and services Toolkit provided (laptop + mobile phone + plan paid for) Focus of the Role The Client Executive drives business growth by building trusted partnerships with Telstra's most strategic customers. Success requires a deep understanding of customer priorities, uncovering high-value opportunities, and a relentless commitment to impactful sales outcomes. What You'll Do Telstra Enterprise – Industry & Corporate provides strategic guidance and support to Telstra's business units, ensuring alignment with corporate objectives and effective management of key risks and opportunities. Location & Work Arrangement Location: Perth, Western Australia (WA). Role is Perth-based only; candidates must reside in WA. Work pattern: Hybrid (office / client site as required). Travel: Occasional travel to customer sites within WA, and where required, interstate or international. Account Context This role manages a key strategic mining account with significant operations in Western Australia and globally. You will act as a trusted advisor, nurturing the health of our customer relationship and unlocking growth opportunities. Key Responsibilities Establish, grow and maintain strategic customer relationships through deep knowledge of the customer's business and Telstra's services / products. Develop and execute customer contact / engagement plans to retain and grow core telecommunications and emerging technology revenue across assigned portfolios. Apply market insights to identify and shape new business opportunities. Lead commercial, business and technical discussions that present compelling solutions (ICT, security, workplace and application solutions) to C-suite executives and key stakeholders. Collaborate across Telstra (e.g., Business Development Managers, Solution Specialists, Functional Specialists) to qualify and drive portfolio growth opportunities and achieve revenue and profitability targets. Facilitate customer initiatives (e.g., advisory workshops, strategic planning sessions) that drive material retention and growth outcomes. Identify and act on aged debtor risks within delegated portfolios, coordinating with relevant teams to resolve issues. About You Excellent communication and negotiation skills with the ability to influence stakeholders effectively. Proven record of stakeholder management and building strong professional relationships that drive strategic outcomes. Expertise in managing end-to-end sales processes with sound commercial acumen. Ability to navigate complex relationship hierarchies and coordinate internal resources for customer outcomes. Strong knowledge of the ICT industry and contemporary technology solutions. Problem-solving abilities, collaborative teamwork skills, and a proactive growth mindset. Advanced proficiency in Microsoft Office tools (PowerPoint, Excel, Word). About Telstra Enterprise – Customer Success & Sales Telstra Enterprise helps customers achieve their business goals by providing the right products, services, and support. As a Client Partner, you will partner with Telstra's most strategic customers to grow their business and identify high-value, high-profit sales solutions that contribute directly to Telstra's growth. Why Join Us If you are looking to take the next step in your career in WA, we want to hear from you. This role offers the opportunity to make a significant impact with a leading customer in the mining sector. We're among the top 2% of companies globally in the CDP Global Climate Change Index, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you. Application Information As part of your application with Telstra, you may receive communications from us on +... (for job applications in Australia) and ... (for job applications in the Philippines and India). Diversity & Inclusion When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity strengthens our team and enriches our work. We have zero tolerance for harassment of any kind and prioritise creating a workplace culture where everyone is safe and can thrive. Background Check As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application. Flexibility and Accessibility We work flexibly at Telstra. Talk to us about what flexibility means to you. 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