Service Desk Technician
vor 4 Wochen
Service Desk Technician (Japanese speaker) Join to apply for the Service Desk Technician (Japanese speaker) role at Kinetic IT About The Role We’re on the lookout for talented Service Desk Technician Japanese speaker to join the team. Supporting Australia’s largest domestic and international airline customer. We’re well known in the IT industry as an employer of choice, offering our staff attractive employee benefits and career opportunities and progression. Responsibilities will include: Troubleshooting & investigating IT‑related issues over the phone. Deliver a high‑level of proactive and cooperative customer service. Log & resolve IT tickets and escalating to cross‑functional teams as required. Collaborating with other vendors and service providers. Sharing lessons learned and process improvements with your team. What you’ll bring to the table: Proficiency in both written and verbal English & Japanese, with conversational fluency highly preferred. Clear communication and good customer service skills. Ability to adapt to technology changes and follow processes accurately. Prior experience in a phone‑based and/or dynamic customer service environment is highly desirable. Required: Have the right to work in Australia. Ability to obtain a National Police Check & ASIC Security check, as part of our onboarding process. Ability to join a rotating 24/7 shift roster – including day, night and weekend in a team rotation. About Kinetic IT Kinetic IT is a leading Australian IT services provider specializing in Intelligent Workplace, Cloud, Cyber Security, Digital Infrastructure and IT Service Management. We are unlocking the potential of technology to enrich lives of Australian communities. For more than 25 years, we’ve partnered with some of Australia’s most important organisations, helping them deliver essential services relied upon by our communities including government, critical infrastructure, education, law enforcement, defence, emergency services, utilities, and transport. The Kinetic IT Difference Growth‑focused culture – Formal training, mentoring, vendor exam support, communities of practice and regular development reviews. Advance your career – Access new roles via our internal ‘Opportunity Marketplace’ careers hub. Flex your work – Hybrid options, flexible hours, mobility and part‑time roles (customer needs permitting). Celebrate together – Social events, cultural celebrations, end‑of‑year functions and more. Wellbeing matters – Health and wellness resources, tailored leave and support options and EAP access. How To Apply Work with us as we bring technology to life. Apply today or send your CV direct to . Please QUOTE WWREQ . As an equal opportunity employer, we welcome people of all abilities, backgrounds, cultures, and genders. We’re proud to be an Indigenous and Veteran‑friendly employer. #J-18808-Ljbffr
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IT Service Desk Technician
vor 2 Wochen
City of Melbourne, Österreich Independentschools VollzeitAre you dedicated to making a positive impact on young lives through Christ-centered education and a commitment to excellence? St Andrews Christian College is a coeducational Christian school (Prep – Year 12), located in Wantirna South, Melbourne. Our staff support the College’s mission: To educate our students so that they are well-skilled,...
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IT Service Desk Support Technician
vor 1 Woche
City of Melbourne, Österreich Melbourne Grammar School VollzeitIT Service Desk Support Technician Melbourne Grammar School is seeking an IT Service Desk Support Technician to join the dedicated IT Department at the School, in a role that offers variety and interesting technical challenges. This role works as part of a nimble team of Service Desk professionals who take pride in the high‑quality service and timely...
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Service Desk Technician
vor 4 Wochen
Council of the City of Sydney, Österreich Kinetic IT VollzeitService Desk Technician (Japanese speaker) Join to apply for the Service Desk Technician (Japanese speaker) role at Kinetic IT We’re on the lookout for a Service Desk Technician Japanese speaker to join the team supporting Australia’s largest domestic and international airline customer. Responsibilities will include: Troubleshooting & investigating...
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City of Hobart, Österreich Telstra VollzeitService Desk Technician • Hobart, Australia A leading telecommunications company is seeking a Technical Specialist in Hobart to provide quality customer support and network assurance as part of a rotating 24/7 shift roster. This role involves managing service desk support and network operations to ensure top-tier service levels for government agencies. The...
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Round-the-Clock NOC Technician
vor 2 Wochen
City of Hobart, Österreich Telstra Limited VollzeitA leading telecommunications company in Hobart is seeking an Operator NOC Technician to deliver exceptional technical support and network assurance. The ideal candidate possesses strong problem-solving skills and effective communication abilities, combined with customer service experience in a service desk or operations center. This role requires flexibility...
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24/7 NOC Technician: IT Service Desk
vor 3 Wochen
City of Hobart, Österreich Telstra Limited VollzeitA leading telecommunications company in Hobart seeks an Operator NOC Technician to provide technical support and network assurance. This role demands strong problem-solving skills, effective communication, and the ability to work on a 24/7 basis. Candidates should have customer service experience within a service desk or operations center environment. A...
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24/7 NOC Technician: IT Service Desk
vor 2 Wochen
City of Hobart, Österreich Telstra Limited VollzeitA leading telecommunications company in Hobart seeks an Operator NOC Technician to provide technical support and network assurance. This role demands strong problem‑solving skills, effective communication, and the ability to work on a 24 / 7 basis. Candidates should have customer service experience within a service desk or operations center environment. A...
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It Service Desk Technician
vor 3 Wochen
Council of the City of Sydney, Österreich Kaliba VollzeitIT Service Desk Technician (L2)This range is provided by Kaliba. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range$85, / yr - $90, / yr Location : Sydney (3 days in office, 2 days WFH) Overview Join a dynamic support team delivering Level 2 IT support to a broad client base. You’ll...
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Facilities FM Help Desk Admin
Vor 2 Tagen
City of Melbourne, Österreich The Royal Melbourne Hospital VollzeitA leading public healthcare provider in Melbourne is seeking a Contact Services Officer to support the Facilities Management Help Desk. This role includes administrative assistance, customer service duties, and task dispatching to field technicians. Ideal candidates will have strong administration experience, excellent communication skills, and proficiency...
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Service Desk Technician – Tier 1
vor 3 Wochen
City of Brisbane, Österreich Exclaim It VollzeitLocation: Cannon Hill, Queensland; Type: Permanent; Job # Salary: A$65,000 Overview Looking to take the next step in your IT support career? This role gives you the chance to continue developing your technical skills while helping staff and teams thrive. About the Role As a Level 1 Helpdesk Technician, you'll be the first point of contact for IT support,...
