Aktuelle Jobs im Zusammenhang mit Customer Support Officer - City of Brisbane - Jumbo Interactive Limited
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Customer Support Officer
Vor 5 Tagen
City of Brisbane, Österreich Department of Customer Services, Open Data and Small and Family Business VollzeitOverview Join to apply for the Customer Support Officer role at Department of Customer Services, Open Data and Small and Family Business . At the Department of Customer Services, Open Data and Small and Family Business (CDSB), we are dedicated to enhancing customer services for Queenslanders, empowering small and family business owners, and delivering...
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Customer Support Officer
vor 1 Woche
City of Brisbane, Österreich Felix Group Holdings Ltd VollzeitWe're looking for a CustomerSupport Officer to join our team in Brisbane. Reporting to the Head of Support, this role will be responsible for being the first line of contact for our users who are looking for assistance in managing their Felix accounts. In this position you will help clients navigate our software, resolving their queries, and ensuring they...
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Principal Tech Services Officer
vor 1 Woche
City of Parramatta Council, Österreich Customer Data VollzeitDo you want your work to make a difference for NSW Working to protect the states environment and heritage. Ongoing full-time opportunity Office location: Parramatta (or other BCT office in NSW upon availability and negotiation). Hybrid working supported with minimum expectation of 60% of time in office. Salary relative to experience and ranges from $ to $...
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Executive Support Officer
Vor 5 Tagen
Council of the City of Sydney, Österreich NSW Department of Customer Service VollzeitExecutive Support Officer – NSW Department of Customer Service Join to apply for the Executive Support Officer role at NSW Department of Customer Service. Pay and Benefits Base pay range: A$99,938.00 – A$110,271.00 per year. Salary includes superannuation and leave loading. Duration: Temporary until 30 June 2026, with the possibility of extension....
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Customer Support Officer
vor 3 Wochen
City Of Stirling, Österreich Juniper VollzeitAbout Juniper At Juniper we are proud to be one of Western Australia's biggest local aged care providers, championing individualised care that keeps our customers connected to the people, passions and places they have always loved. Right across the state, we are committed to exceptional care, accommodation, and support services for older Western Australians....
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Dynamic Office Admin
Vor 3 Tagen
City of Brisbane, Österreich UniLodge Australia Pty VollzeitA modern living communities provider in Brisbane is seeking an Office Admin & Customer Support specialist to ensure smooth office operations. Responsibilities include managing communications, coordinating housekeeping tasks, overseeing office supplies, and supporting IT needs. Candidates should have at least 2 years of corporate experience, strong...
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Customer Support Officer
Vor 5 Tagen
City of Melbourne, Österreich Victoria University VollzeitCustomer Support Officer estaban Jurí ideas to apply for the Customer Support Officer role at Victoria University . The Customer Support Officer delivers multi‑channel first‑level IT and campus facility support, resolving technical issues and ensuring a positive experience for staff and students across VU campuses. About VU At Victoria University, our...
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Customer Support Officer
vor 4 Wochen
City of Melbourne, Österreich Juniper Aged Care VollzeitAbout Juniper At Juniper we are proud to be one of Western Australia's biggest local aged care providers, championing individualised care that keeps our customers connected to the people, passions and places they have always loved. Right across the state, we are committed to exceptional care, accommodation, and support services for older Western Australians....
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Customer Support Officer
vor 1 Woche
City of Melbourne, Österreich Randstad Australia VollzeitWe're looking for an Customer Support Representative to join a dynamic team and play a key role in expanding our reach within the manufacturing industry. As a customer support representative, you'll be instrumental in driving sales by actively engaging with new and existing clients. You'll be responsible for understanding customer needs, presenting tailored...
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Customer Support Officer
vor 2 Wochen
City of Melbourne, Österreich Cardinia Shire Council Vollzeit$35.66 per hour super Great entry level position gain valuable experience across local government Hybrid work model Officer location 4 Days per week (8 : 30am - 5 : 00pm) Maximum term up until 29th January 2027 About the opportunity Join our Business Transformation business unit as a Customer Support Officer. This is your chance to be part of a dedicated...
Customer Support Officer
vor 4 Wochen
Job Summary At Oz Lotteries, you’ll be part of our frontline team, supporting players across phone, email, and live chat. Work with a dynamic Customer answer questions, resolve issues, and guide customers through our lottery products. Base Pay Range A$60,000.00/yr – A$63,000.00/yr Responsibilities Provide friendly, efficient support to Oz Lotteries customers via phone, email, live chat, and Help Centre articles. Help manage the day‑to‑day operations of the inbound contact centre, meeting response time and quality expectations. Investigate and resolve customer queries and concerns in a timely and empathetic manner. Maintain accurate and up‑to‑date customer account records in our systems. Reconcile BPAY and Direct Debit deposits to customer accounts and process deposits that require manual review. Assist with general customer account management, including updates, queries and troubleshooting access or technical issues. Make outbound calls when needed to follow up on customer queries or support ongoing account management. Contribute to continuous improvement by sharing insights from customer interactions and participating in team planning and training sessions. Redirect external enquiries to the appropriate internal teams to ensure customers receive the right support quickly. Qualifications Previous experience in a call centre or fast‑paced, customer‑focused environment. Confidence in dealing directly with customers, including complex or sensitive matters. Strong problem‑solving skills, including the ability to work through basic technical issues with customers. Excellent written and verbal communication skills, with a clear and professional style. Attention to detail and accuracy, particularly when updating customer records and processing payments. Ability to manage multiple queries and channels (phone, email, chat) while maintaining service quality. A proactive, solutions‑focused mindset and willingness to take ownership of customer issues through to resolution. Comfort working with customer support tools and CRMs (experience with platforms like Zendesk, Freshdesk or Intercom is highly regarded). Benefits & Perks An Employee Assistance Program offering counselling and coaching sessions to improve well‑being. Focus on talent management, including career and skills development. An on‑site chef (Brisbane) who makes a fresh, gourmet lunch every day. Social activities – lunchtime chess, corporate games, soccer, Friday get‑togethers, The Joe Awards, quarterly team days, and events to celebrate DEI. Focus on internal promotion, lateral transfers, and secondments, both locally and internationally. Work Schedule Permanent full‑time, based in the office, working a roster system of 5 days a week between Monday and Saturday with one Saturday per fortnight. Shifts include an even split between morning (8 am‑4:30 pm during non‑daylight saving periods or 7 am‑3:30 pm during daylight saving periods) and evening (11 am‑7:30 pm) throughout the rotation. Location Brisbane, Queensland, Australia How to Apply Initial shortlisted candidates will be emailed short online assessments (20 minutes). Candidates who are offered a position will be required to complete pre‑employment checks through Checkmate. EEO Statement We are a 2025 Circle Back Initiative Gold Employer – we commit to respond to every applicant. #J-18808-Ljbffr
