Delivery Coordinator | Audi Centre Brisbane

Vor 3 Tagen

City of Brisbane, Österreich Autosports Group Vollzeit

Are you passionate about cars and customer service? Want to become an Audi Certified Expert? Audi Centre Brisbane is part of Autosports Group which has 55 dealerships across NSW, VIC, QLD and NZ, employing approximately 1800 staff and is a large listed retail automotive group representing the world’s greatest prestige and luxury automotive brands. Based at Fortitude Valley we are looking for a Pre‑delivery Co‑ordinator to join this buy team and become an Audi Expert. This role will see you play a vital role in enhancing the customer experience. Responsibilities Looking after all aspects of the post‑sale and pre‑delivery experience for Audi customers. This includes: Updating the customer along the journey regarding delivery timeframes Ensuring customer service levels meet Audi Certified Standards Organising all aspects required to get the vehicle prepared for delivery that meet the customers request (e.g. window tinting etc) General administration as required to ensure all parties involved internally and externally have visibility over the stage of preparation. Delivery of the car to the new owner. Qualifications Proven background in face‑to‑face customer service Meticulous attention to detail Excellent communication skills both verbal and written Exceptional presentation An eagerness to learn and continue to learn Above all your customer service skills will be amazing. Benefits Discounted health insurance Access to an Employee Assistance Program (EAP) offering personal and professional advice. Family and friends referral program Internal referral incentive scheme Team activities and BBQs Opportunity to be part of community support at a local and national level. Diversity and inclusion council At ASG our purpose is to drive endless possibilities, for our customers, employees, shareholders, and brand partners. Our values include Strive for Excellence, Care, The Village and to Lead Change. We warmly welcome people of all genders, backgrounds, and situations to deliver an equal diverse customer base. #J-18808-Ljbffr

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