Business Analyst

Why you will love Working Here Getting older can mean giving up a lot, your home, your routine, your sense of independence. We don’t think it should. With more than 800 team members and 200 volunteers, we’re here to help people keep living the life they love, with reliable in‑home and community care, a local team who knows the neighbourhood, and the kind of support that always has time for a cuppa and a chat. And we look after our team the same way. We offer real support, meaningful recognition, and rewards that reflect the difference you make every day. Here’s what you can expect: Full induction and clear, supported training to help you grow Flexible and hybrid working options Not‑for‑profit salary packaging ($15,900 per annum) Leave loading to make your time off even more rewarding Branded workwear Employee referral reward program - because good people know good people Fitness Passport - access to gyms and wellness facilities Employee Assistance Program - confidential support when you need it What you’ll be doing As a Business Analyst , you’ll help shape the way Suncare works, turning data into insight, processes into progress, and ideas into action. Working closely with teams across the organisation, you’ll lead initiatives that improve how we operate, communicate, and deliver care. From facilitating workshops and mapping workflows to designing dashboards and guiding change, you’ll be at the heart of projects that make a real difference. You’ll help us understand what’s working, what’s not, and what’s possible, always keeping things grounded in real life and focused on better outcomes for our people and our community. The role is offered on a Permanent Full Time basis and may be based either at our Brisbane (North Lakes) office or Sunshine Coast (Maroochydore) office with flexibility for hybrid office and work from home arrangements. You’ll thrive in this role if you Hear the story behind the numbers and the people behind the processes. You’re someone who brings clarity to complexity and knows that good change starts with good communication. We’d love to hear from you if you: Have a qualification in business, technology, or a related field, and proven experience in business analysis and assisting an organisation to understand technology needs. Are confident eliciting information, leading workshops, mapping processes, crafting solutions, performing user acceptance testing, and supporting change initiatives. Know your way around data, from Excel and SQL to dashboards and data warehouses, and are adaptable to adopt our frameworks, templates and systems. Bring a collaborative approach to problem‑solving and decision‑making and excellent vendor management skills. Are a fast learner and can translate technical concepts into clear, actionable insights for all kinds of stakeholders and are ready to help Suncare keep improving how we work for the benefit of the people we support. Hold a current National Coordinated Criminal History Check (or are willing to obtain one) and willing to undertake occasional travel between our Brisbane and Sunshine Coast offices. Belonging Starts Here We believe real care starts with real belonging. That means creating a workplace where everyone - no matter their background, culture, or story - feels seen, respected, and safe to be themselves. We welcome applications from First Nations people, the LGBTIQA+ community, people with disabilities, and those from culturally diverse backgrounds. Your story matters here. Apply If you’re ready to be part of something that truly matters, we’d love to hear from you. Apply online today and start your career with heart #J-18808-Ljbffr