Gaming Team Leader
vor 7 Stunden
Casual THE ROLE Southport Sharks is seeking a confident and experienced Gaming Team Leader to support our Gaming Floor Manager and guide our frontline team. You’ll be the go‑to leader on the floor ensuring smooth operations, motivating the team, and creating an exceptional experience for every guest, all while maintaining the highest standards of compliance and responsible service. THE RESPONSIBILTIES Lead the floor by providing daily direction, coaching and on‑job mentoring to the gaming team. Keep operations running seamlessly, assist the manager with shift coverage, opening/closing duties, cash handling, payouts and machine troubleshooting while ensuring consistent service standards. Champion customer experience by engaging with guests, assisting with loyalty programs, jackpots and promotions, and resolving complaints with professionalism. Drive compliance with all Queensland Liquor and Gaming regulations, AML/CTF obligations, RSA and RSG requirements, plus internal Club policies. Maintain a safe environment through regular floor checks, adherence to RAMP, WH&S and evacuation procedures, and smoking legislation. Assist with training new team members and keeping current staff informed about promotions, procedures and compliance updates. Foster team development by delivering continuous feedback, supporting performance goals and recognising achievements. Collaborate with management to escalat incidents, complete shift reports and contribute to a positive workplace culture. Skills & Experience Proven leadership experience in gaming, hospitality or a high-volume customer service environment. In-depth knowledge of gaming operations, including Keno, jackpots, payouts, cashiering and loyalty programs. Current RSA and RSG certifications and a valid National Police Check. Strong understanding of Queensland Liquor and Gaming legislation and AML/CTF obligations. Outstanding customer service, conflict resolution and communication skills. Ability to stay calm, multitask and prioritise in a fast‑paced, peak‑period setting. Competence in food and beverage service and willingness to assist patrons as needed. High attention to detail and a proactive, hands‑on approach to problem‑solving. Flexibility to work a rotating roster including evenings, weekends and public holidays. (Desirable) Experience as a Customer Liaison Officer and familiarity with self‑exclusion processes and responsible gambling initiatives. APPLY NOW No recruitment agencies, please. #J-18808-Ljbffr
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Remote Online Gaming Operations Lead
vor 2 Wochen
Gold Coast City, Österreich The Onset Group VollzeitA digital gaming company is seeking an experienced Online Gaming Operations Manager to lead operational activities and ensure compliance in gaming activities. Responsibilities include managing player activity, withdrawal processes, and fraud prevention while providing analytical insights. The ideal candidate has proven experience in online gaming operations...
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Gaming Floor Leader: Elevate Guest Experience
vor 7 Stunden
Gold Coast City, Österreich Southport Sharks VollzeitA hospitality venue in Gold Coast City is seeking a confident Gaming Team Leader to support operations and motivate the gaming team. You will oversee team activities on the floor, ensure compliance with local regulations, and drive a positive customer experience. Candidates should have proven leadership skills in gaming or hospitality, alongside RSA and RSG...
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Responsible Gaming Team Leader
vor 2 Wochen
City of Melbourne, Österreich GamblingCareers.com VollzeitResponsible Gaming Team Leader Lead a dedicated team while showcasing your expertise in responsible gambling. You will be at the forefront of driving our responsible gaming initiatives within a supportive environment that values innovation and corporate social responsibility. This position allows you to make a meaningful difference in the gaming industry....
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Gold Coast City, Österreich Mulpha HR VollzeitA leading hospitality venue in Gold Coast City is seeking an experienced Bar and Gaming Manager. This hands-on role involves overseeing daily operations at the Cove Tavern, focusing on exceptional customer service and compliance with gaming regulations. The ideal candidate has at least 5 years of related experience, current licensure, and a passion for...
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Bar and Gaming Manager
Vor 6 Tagen
Gold Coast City, Österreich Mulpha HR VollzeitDescription THE OPPORTUNITY We’re looking for an experienced Bar and Gaming Manager to lead our team and deliver exceptional customer experiences at the Cove Tavern. This is a hands‑on role supporting the Venue Manager in overseeing daily operations, gaming, compliance and customer service. Your responsibilities will include: Running the day‑to‑day...
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Gold Coast City, Österreich Mulpha Hr VollzeitA leading hospitality venue in Gold Coast City is seeking an experienced Bar and Gaming Manager. This hands-on role involves overseeing daily operations at the Cove Tavern, ensuring compliance with gaming regulations while delivering exceptional customer service. The ideal candidate has at least 5 years of related experience, current licensure, and a passion...
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Heritage Arborist Team Leader – Melbourne
Vor 2 Tagen
City of Melbourne, Österreich Arborist Team Leader VollzeitA leading environmental services company in Melbourne seeks an Arborist Team Leader to oversee tree maintenance for heritage-listed sites like Carlton Gardens and Fitzroy Gardens. The successful candidate will mentor and train staff, ensuring safety and performance while leading a dedicated team. With a strong emphasis on career development, this permanent...
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Digital Design Team Lead
Vor 2 Tagen
City of Melbourne, Österreich Easygo Gaming VollzeitOverview Drive Innovative, User-First Digital Design and Mentor a Bold, Creative Team as Easygo’s Digital Design Team Lead What’s in it for you? Step into a role where design, tech and innovation collide. As Easygo’s Digital Design Team Lead, you’ll guide a talented team to craft bold, user-first digital experiences and high-impact visuals for...
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Junior FP&A Analyst — Tech
vor 2 Wochen
City of Melbourne, Österreich Easygo Gaming VollzeitA leading tech and gaming company in Melbourne is seeking a Junior FP&A Analyst to support financial planning and analysis. You will work collaboratively with various teams, gaining hands-on experience in budgeting and forecasting. The ideal candidate has a finance degree, strong analytical skills, and is proficient in Excel. Join a fast-paced team dedicated...
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Arborist Team Leader – City of Melbourne Trees
Vor 2 Tagen
City of Melbourne, Österreich Arborist Team Leader VollzeitArborist Team Leader City of Melbourne Trees Work on the most iconic trees in Australia – World Heritage listed trees within the City of Melbourne. Be part of a team that can leave a long‑lasting positive impact on Melbourne’s streetscape and environment. Work‑life balance – 7 am to 3.30 pm. Commencement rate $40.49 per hour (depending on...
