General Manager
vor 1 Monat
Req #1674Mantra Observatory
is located in the Northern NSW coastal town of Port Macquarie, approximately a four hour drive north of Sydney. The property offers its guests a selection of hotel rooms, self-contained one, two and three bedroom apartments, and a three-bedroom penthouse. On your days off, why not enjoy Port Macquarie’s beautiful beaches, scenic hiking trails, peaceful rivers, or walk down into the town centre for shopping and entertainment.PurposeAs
General Manager,
you will take on the crucial task of overseeing and managing all daily operations of Mantra Observatory, guaranteeing seamless and profitable function. This position demands a keen focus on each department, requiring you to be actively engaged in operations and that of stakeholder management. Your leadership will shine through your own actions, as you guide, coach, and mentor your team, fostering a culture of unwavering excellence.The Role and Location:Offering the option for the General Manager to reside onsite if desired in a 1 bedroom apartment, though it is not mandatoryRequirement to hold a NSW Real Estate Licence. If you do not already possess this, Accor will provide assistance to obtainOn your days off, enjoy Port Macquarie’s beautiful beaches, scenic hiking trails, peaceful rivers, or the lively town centre for shopping and entertainmentPrimary ResponsibilitiesManage
all facets of the properties
including revenue management, recruiting & training, customer service and achievement of financial targetsBe responsible for leading and developing your team to ensure profitability and successBe
instrumental in driving changes and improvements in performance and implementing strategies in line with business objectivesCreate and build strong relationships with key stakeholders, property owners, body corporates, guests and regional shared servicesMaintain excellent product and service standards whilst maximising revenue and balancing expensesFocus on recruiting and developing a team that is engaged in
driving a positive customer sentimentAct as a liaison within the local community, representing Accor and fostering community engagementAfter hours support for the team and operation as requiredSkills and ExperienceDemonstrate prior Operational, Hotel or General Manager experience with a strong Rooms Division background and a deep understanding of stakeholder managementYou create environments where your team are encouraged and motivated to be their true self each dayDisplay confidence in your ability to cultivate strong relationships, effectively address challenging situations, and implement solutions that enhance service qualityExperience and capability to drive financial growth through skilful & thoughtful strategyComprehension of the key metrics that impact and grow hospitality businesses, using this knowledge to drive top line revenue and motivating your team to do the samePast experience working with body corporates in an MLR setting is highly regardedALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwideFamily & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to youAccor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide staysLearn Your Way-Support your career development with access to Accor’s industry leading training platforms, Accor Academy and TypsyBuild Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwideWorldwide Opportunities-We are a world leading hotel operator With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your careerAt Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.Everyone has a story and we want to learn yours. We invite you to APPLY NOW.40 William St, Port Macquarie NSW 2444, Australia
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