Participant and Program Support Officer
vor 2 Wochen
The Participant and Program Support Officer plays a key role in supporting the Victorian Academy of Teaching and Leadership's Regional Division in the provision of high-quality professional learning, contextualised and responsive to the needs of school leaders and teachers in Regional Victoria and surrounding areas. The role works directly with participants to provide program resources, room‑set‑up support (including in a virtual space), and high-quality customer service from program inception and participant registration through to program conclusion. The role is also a key administrative function and support to the Academy's Regional Centres, leading the engagement and management of localised facilities‑management service providers to ensure effective and safe operation of the Regional Centre. To be successful in this role you will: Demonstrate initiative, experience and knowledge in customer service and the planning and organising of professional learning events. Work cooperatively to support a high performing team dedicated to delivering an exceptional client experience. Participate in ongoing development and training to ensure you are across any updates to key policies and procedures. Work type Full Time Fixed Term from 1 January to 30 June 2026. Capabilities Ability to work collaboratively in a team to achieve shared goals, support Academy priorities and demonstrate the Victorian Public Sector Values. Ability to understand and address participant needs to deliver a high-quality professional learning experience for local education stakeholders. Capacity for prioritising, executing and record keeping of work tasks. Desirable Qualifications and Experience Experience working in a dynamic, high performing customer service team. Proven ability to effectively engage and build positive relationships with internal and external stakeholders at all levels through effective communication and exceptional consulting abilities. Effective problem‑solving capability to resolve or elevate operational service queries. How to Apply Applicants are required to submit a CV and cover letter (max. 2 pages for cover letter) which summarises their skills, relevant experience and suitability to the role. Further Information Please respond by submitting a cover letter, supported by a maximum 2‑page response to the key selection criteria and a recent CV/Resume. For more details regarding this position please see attached position description. The department values diversity and inclusion in all forms – gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. Applicants requiring adjustments can contact the nominated contact person. Preferred applicants may be required to complete a police check and may be subject to other pre‑employment checks. Information provided to the Department of Education will be treated in the strictest confidence. Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the job advertisement or any attachments in an accessible format (e.g. large print) due to any viewing difficulties or other accessibility requirements. Applications close 11.59pm on 3rd of December 2025. #J-18808-Ljbffr
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Participant and Program Support Officer
vor 2 Wochen
Bendigo, Österreich Department of Education VollzeitAbout the Role The Participant and Program Support Officer plays a key role in supporting the Victorian Academy of Teaching and Leadership's Regional Division in the provision of high-quality professional learning, contextualised and responsive to the needs of school leaders and teachers in Regional Victoria and surrounding areas. The role works directly...
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Participant And Program Support Officer
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Bendigo, Österreich Department of Education & Training, Victoria VollzeitAbout the Role The Participant and Program Support Officer plays a key role in supporting the Victorian Academy of Teaching and Leadership's Regional Division in the provision of high-quality professional learning, contextualised and responsive to the needs of school leaders and teachers in Regional Victoria and surrounding areas. The role works directly...
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Participant and Program Support Officer
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City of Greater Bendigo, Österreich Department of Education Victoria VollzeitOverview The Participant and Program Support Officer plays a key role in supporting the Victorian Academy of Teaching and Leadership's Regional Division in the provision of high-quality professional learning, contextualised and responsive to the needs of school leaders and teachers in Regional Victoria and surrounding areas. The role works directly with...
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Bendigo, Österreich Study VollzeitA regional education academy in Victoria is seeking a Participant and Program Support Officer to enhance program delivery and support educators. This full-time position involves offering resources, managing logistics, and ensuring high-quality customer service. Ideal candidates will have strong customer service experience and demonstrate effective teamwork...
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